Product Manager

Product Manager — Payments SaaS

Remote · Full-Time

Salary - 125,000-150,000

We're hiring a Product Manager on behalf of our client — a high-growth SaaS company helping businesses cut payment processing costs through data intelligence.

This isn't a typical PM role. You'll sit at the intersection of customer empathy and product execution, owning the roadmap from merchant conversation to engineering delivery.

What you'll do:

• Own execution across the payment product suite — writing tickets, driving QA, and keeping delivery on track
• Talk directly to merchants and partners, translate what they actually need (not just what they say), and turn it into product requirements engineering can build without constant back-and-forth
• Analyze usage data to spot patterns and make prioritization calls that move the needle
• Build lightweight prototypes and internal tools using AI and modern tooling when waiting for a sprint isn't the right answer
• Bridge the gap between Product, Engineering, Sales, and Customer Success every day

What we're looking for:

• 6\+ years in a customer-facing payments role — product, implementation, solutions engineering, or technical account management
• Deep understanding of payment processing: gateways, surcharging, ACH, tokenization
• Experience writing detailed product tickets and acceptance criteria
• Comfort with AI tooling and a strong instinct for when to trust the output
• Strong communicator who can translate merchant pain into product decisions and technical constraints into plain English
• Self-starter with high follow-through — you don't need to be managed, you need to be challenged

Nice to have:

startup experience, Jira, product analytics tools

If you're motivated by mission, energized by customer problems, and ready to shape a payments product used by some of the largest companies in the country — let's talk.