Business Analyst

Title:

IT Business Analyst

Location:

Remote (Must be based in US)

Duration:

12 months

Description

• Convert cloud software entitlements into infrastructure build specifications (build sheets) for provisioning.
• Create and maintain build sheets using automation tools based on defined standards.
• Review and validate build sheets with operations and technical teams to ensure accuracy and compliance.
• Facilitate meetings with stakeholders to finalize and approve build specifications.
• Maintain build sheet logs, KPIs, and support continuous improvement initiatives.
• Develop and manage documentation, SOPs, and knowledge repositories (e.g., SharePoint).
• Support validation processes to ensure error-free provisioning.
• Collaborate with internal teams to resolve discrepancies and improve build standards.
• Provide regular reporting and metrics to leadership on performance and issues.

Requirements

• 6\+ years of experience in an IT/business analyst or similar role.
• Strong attention to detail with experience handling technical data accurately.
• Good understanding of IT concepts, cloud computing, and systems.
• Experience with cloud platforms (AWS, Azure, or GCP).
• Strong communication and stakeholder management skills.
• Ability to work in a fast-paced, collaborative environment.
• Bachelor’s Degree.

Preferred

• Experience with Cloud ERP and infrastructure/landscape concepts.
• Understanding of cloud architecture and IaaS models.
• Knowledge of enterprise infrastructure (networks, servers, storage, Windows/Linux).
• Experience in a managed services environment.