Enablement Specialist

Sharetec is looking for an

Enablement Specialist

to join our team!

At Sharetec, we develop core and digital banking and lending technology used by credit unions across the country. We're a people-first company with an important mission: making millions of people's financial lives easier through innovative technology and exceptional partnership.

The Role

As an Enablement Specialist, you'll deliver structured, scalable training that equips both our internal teams and our external credit union clients to succeed. You'll lead engaging sessions in virtual and on-site settings: regional trainings, Power Hours, Velocity online, and ad hoc sessions. You'll also build the documentation, job aids, and asynchronous courses that turn tribal knowledge into lasting, reusable learning.

Working alongside product experts and the Enablement Process Lead, you'll make Sharetec easier to deliver, adopt, and use, and you'll spot opportunities that help clients get more from the platform.

Because you'll be training people who work in credit unions every day, deep familiarity with that world is a real advantage in this role.

If you love helping people build confidence with software, thrive in front of an audience whether in person or on screen, and take pride in creating training that scales, this role may be for you.

What You'll Do

• Deliver \~12–15 training sessions per quarter to credit union clients across regional trainings, on-site engagements, Velocity online, and Power Hours
• Provide timely, aligned training that supports Professional Services delivery projects: conversions, upgrades, and migrations
• Equip internal teams with the tools, processes, and product knowledge to speak confidently about Sharetec with customers
• Build training content in partnership with product experts, incorporating the Voice of the Customer
• Create and maintain durable documentation, job aids, and interactive activities that scale beyond tribal knowledge
• Develop and maintain asynchronous courses in LearnUpon and contribute to the Salesforce Community Hub
• Partner with the Enablement Process Lead to align training with implementations and regional schedules

What We're Looking For

Required:

• 2\+ years delivering instructor-led and virtual training or facilitation (software, SaaS, or financial services preferred), for both internal teams and external clients
• Proven ability to lead virtual and on-site sessions, build training content and documentation, and explain technical concepts clearly to varied audiences
• High school diploma or equivalent required; associate's or bachelor's degree or equivalent experience preferred
• Ability to travel up to approximately 30% for on-site and regional client training

Strongly Preferred:

• Credit union domain fluency — familiarity with share drafts, NCUA reporting, and member-facing workflows
• Core banking or credit union software experience (Sharetec a strong plus)
• Experience with an LMS (LearnUpon a plus) and instructional design
• Professional Services delivery experience (conversions, upgrades, migrations) and an eye for expansion opportunities

Position Details

Location: Remote from most U.S. states

Salary: $70,000 base, plus bonus eligibility

Schedule: Full-time, exempt

Travel: Up to approximately 30%, scheduled in advance

Why Sharetec

Sharetec is growing and investing in the technology that powers credit unions and their members. We offer competitive compensation, medical, dental and vision coverage, life and disability insurance, generous PTO, paid holidays (including your birthday), a $1,000 employee referral program, a 401(k) with company match, and a collaborative culture that keeps our remote and hybrid teams connected.

Apply to view the complete position details.

Sharetec is an equal opportunity employer.