Chief Operating Officer

Chief Operating Officer (COO) \& Integrator — Fully Remote

Looking for a committed COO for an established digital marketing agency who understands that it is necessary to commit 50-60 hours per week to the operations of the organization. Our client does B2C \& B2B marketing that focuses on all things digital with less emphasis on branding. You’ll need to work West Coast hours.

• Lead day-to-day operations across a digitally driven marketing environment, including SEO, local SEO, paid search, paid social, programmatic, branding, creative, client services, and back-office functions.
• Serve as the operational partner to the CEO, turning vision into clear priorities, measurable KPIs, and disciplined execution.
• Build and run a scalable operating cadence, including leadership meetings, scorecards, quarterly planning, annual planning, and issue resolution.
• Create, refine, and document core business processes from sales handoff through delivery and reporting to improve quality, efficiency, and margin.
• Lead and develop managers and cross-functional leaders, ensuring accountability, alignment, and high performance across the organization.
• Own key operational metrics such as utilization, delivery margin, project and retainer profitability, on-time delivery, scope management, and client retention.
• Partner on budgeting, forecasting, dashboards, and performance tracking to support revenue growth and profitability goals.
• Help prepare the business for scale through stronger reporting, cleaner processes, improved org design, and operational rigor.
• Bring 7\+ years of leadership experience in a digital marketing, integrated marketing, or performance marketing environment.
• Demonstrate success in an operations leadership role such as COO, Integrator, Head of Operations, or General Manager within a founder-led or entrepreneurial company.
• Offer deep, hands-on understanding of digital channels including SEO, local SEO, paid search, paid social, programmatic, branding, and creative, and how they work together in integrated campaigns.
• Have experience implementing or operating within EOS, Scaling Up, or a similar entrepreneurial operating framework.
• Be a systems-minded, data-driven leader who can balance strategic thinking with hands-on execution.
• Thrive in fast-moving environments and bring structure, clarity, and accountability to growing organizations.
• This is a full-time, fully remote opportunity with competitive base compensation and performance-based upside.