Communications Manager Vice President

Job Description

Members of the Corporate \& Firmwide Employee Communications team serve as trusted advisors to the firm’s senior leaders and other communications managers about how to reinforce the firm’s culture and keep employees informed about the firm’s priorities and progress.

As a Communications Manager Vice President within Corporate Communications you will lead internal communications for the firm’s Chief Administrative Office (CAO), the organization responsible for the workplaces, services and operational infrastructure that enable employees and clients to operate effectively across the firm’s global footprint. You will serve as a senior communications advisor to Chief Administrative Office leadership, developing messaging strategies that translate complex operational, workplace and employee experience initiatives into clear, employee-focused communications. The role partners closely with senior stakeholders across Global Real Estate, Global Security, Amenity Services, Global Supplier Services, Document \& Business Solutions and other teams. In addition, you will lead communications planning for high-visibility initiatives and major workplace changes, while also guiding editorial storytelling and executive communications.

Job Responsibilities

• Serve as a trusted communications advisor to senior Chief Administrative Office leaders, providing guidance on messaging, positioning and employee engagement strategy
• Develop and execute integrated communications strategies aligned to business priorities and firmwide messaging
• Support change management communications related to workplace strategy, operational transformation and employee experience programs
• Guide communications planning for office openings, relocations, site changes and workplace experience enhancements
• Shape editorial storytelling that highlights how CAO services support employees, clients and the firm’s operations globally
• Oversee high-visibility internal communications including organization announcements, strategic updates and employee campaigns
• Partner with HR, Global Technology and Employee Experience communicators to ensure consistent and coordinated messaging across the firm
• Lead communications for senior leader forums, town halls, site visits and employee engagement programming
• Identify opportunities to modernize communications through new tools, digital channels and AI-supported content development

Required Qualifications, Capabilities, And Skills

• 8\+ years of communications experience in a large, matrixed organization
• Demonstrated experience advising and supporting senior executives
• Strong strategic thinking and ability to translate complex operational topics into clear, employee-focused messaging
• Excellent writing and editing skills with an audience-first mindset
• Proven ability to manage multiple high-visibility initiatives simultaneously
• Strong executive presence, judgment and stakeholder management skills
• Experience developing communication strategies for change initiatives or organizational programs
• Proficiency in Microsoft Office applications and enterprise communications platforms
• Bachelor’s degree in communications, journalism, public relations or a related field

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase \& Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Marketing \& Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.