Customer Support – Logistic

• HRD Employer of Choice, Accredited Family Inclusive Workplace
• Join a forward-thinking organisation that values new ideas and innovation.

This is an exciting opportunity to join Data#3’s Sales Operations team in a role where accuracy, communication and curiosity genuinely make a difference. You’ll support the end-to-end order fulfilment process across a busy national supply chain, working closely with internal teams, vendors, suppliers and customers to keep outcomes on track.

In this role you will:

• Support accurate and timely order fulfilment across Data#3’s national supply chain.
• Review, validate and process customer orders, ensuring requirements, approvals and SLAs are met.
• Respond to internal and external customer queries with clear, timely and empathetic communication.
• Work closely with Sales, Operations, Finance, warehouse teams, vendors and suppliers to resolve order, inventory and delivery issues.
• Monitor supplier updates, ETAs, backorders, change requests and purchasing queues to keep stakeholders informed.
• Identify process improvement opportunities and help translate operational challenges into clear development or automation briefs.

About You

• Experience in customer support, administration, logistics, supply chain, warehousing or a similar operational environment.
• Strong written and verbal communication skills, with the ability to explain information clearly to sales and operational stakeholders.
• Excellent attention to detail and the ability to maintain accuracy in a fast-paced, high-volume environment.
• Empathy and professionalism when managing challenging conversations or delivering difficult updates.
• A curious, problem-solving mindset with an interest in improving processes and ways of working.
• Ability to prioritise competing tasks, manage deadlines and maintain a strong sense of urgency.
• Microsoft Dynamics 365 experience is desirable but not essential.

If you're looking for a role where you'll be supported by a fantastic team, gain exposure to the full logistics and supply chain lifecycle, and have the opportunity to learn, grow and make a genuine impact, we'd love to hear from you.

Who is Data#3?

An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.

ref: SACA114144