Inside Sales Executive

Company Description

Hike Education is a leading EdTech organization that partners with top business schools to support and guide students in their academic and career journeys. Founded in 2014 by CEO Rahul Sharma, the company focuses on bridging the gap for ambitious learners seeking higher education and professional growth. From its beginnings in Noida, Hike Education has expanded to more than five locations and continues to grow rapidly. The company has supported over 100,000 professionals through programs such as Distance MBA, bachelor’s degrees, and skill-building courses in fields like Data Science, Digital Marketing, and Applied Finance. Hike Education is committed to developing future leaders and skilled professionals who drive success for both themselves and the organization.

Role Description

The Inside Sales Executive role is a full-time, on-site position based in Gurugram. In this role, the individual will contact prospective learners, explain suitable programs, and guide them through the enrollment process. Daily activities include handling inbound and outbound calls, qualifying leads, maintaining accurate records in CRM tools, and following up with interested candidates to close admissions. The Inside Sales Executive will collaborate with academic counselors and marketing teams to optimize lead conversion, achieve sales targets, and ensure a high-quality experience for learners. The role also involves proactively resolving queries, providing clear information about course offerings, and representing Hike Education in a professional and ethical manner.

Qualifications

• Candidates should possess strong Inside Sales and Sales skills, with a focus on meeting targets and converting leads.
• Candidates should possess effective Lead Generation skills, including managing inquiries, qualifying prospects, and nurturing potential learners.
• Candidates should possess excellent Communication and Customer Service skills to build trust, address queries, and support learners throughout the decision-making process.
• Candidates should possess abilities in relationship management, negotiation, and basic CRM or sales software usage.
• Relevant experience in EdTech, education counseling, or telesales is preferred.
• Minimum qualification: bachelor’s degree in any discipline or equivalent practical experience.
• Comfort working in a fast-paced, target-driven environment and availability for rotational shifts or extended hours when required.