Software Engineer (Full-Stack) - Client Enablement

Software Engineer (Full-Stack) – Client Enablement

Location: Falls Church, VA (must be on-site in office, with partial telework flexibility)

Full-Time \| Permanent

Salary Range: $70,000\.00 \~ $90,000\.00

Are you a fast learner who thrives in a collaborative environment and loves helping others with technology? We're seeking a Software Engineer (Full-Stack) for Client Enablement who’s not only tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms. If you're ready to grow your career while supporting mission-critical systems, solving problems, and making a real impact, we would love for you to apply!

What You’ll Do:

Ensure smooth and efficient operation of software systems across multiple platforms and environments.

Deliver outstanding technical and customer support, engaging clients with empathy, clear communication, and a solution-focused mindset.

Proactively collaborate with a supportive and dynamic technical team to troubleshoot, optimize, and maintain mission-critical applications.

Leverage low-code/no-code tools to streamline workflows, automate processes, and enhance system capabilities with agility and minimal custom development.

Install, configure, and maintain software systems and components across diverse user environments to meet performance and usability standards.

Monitor system performance proactively, addressing potential issues before they impact users or operations.

Manage user accounts and permissions with a strong focus on security, efficiency, and user experience.

Create and maintain detailed technical documentation, and actively contribute to a growing internal knowledge base.

Log, track, and resolve support tickets in a timely, transparent, and customer-centric manner.

Embrace a culture of continuous improvement—sharing ideas, supporting teammates, and contributing to a positive, inclusive work environment that values innovation and collaboration.

Essential...

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