People Operations Generalist

Employ is transforming how hiring gets done. With our three ATS solutions - Jobvite, Lever, and JazzHR - plus cutting-edge AI Companions, we free recruiters from admin work and give them more time for what matters: connecting with people. More than 23,000 global customers rely on Employ to make millions of candidate connections each year, helping them hire smarter, faster, and at scale. From growing startups to the world’s most recognized brands, we’re redefining what’s possible in talent acquisition.

We’re a fast-moving, remote-first team of builders and innovators who live our people-first philosophy every day. We back it up with flexible work scheduling and paid time off, comprehensive benefits, and career development opportunities that help you thrive. At Employ, you won’t just grow your career - you’ll help millions of others grow theirs.

Come join our team where we have each other’s backs, champion our customers, hold ourselves accountable, and shape what’s next in talent acquisition.

Candidate Safety Notice

Please note, employ takes candidate safety seriously. Employ recruiters and employees communicate only via official

@employinc.com

email addresses. We will never request payment or personal financial information during the hiring process. If you receive suspicious outreach claiming to be from Employ, please report it to

[email protected]

.

About The Opportunity – People Operations Generalist

• This role sits at the heart of how employees experience HR every day, driving the accuracy and execution of key lifecycle changes and ensuring every transition is handled seamlessly and with care. As the first line of support for HR inquiries and helpdesk requests, you enable timely, thoughtful resolution for employees and leaders while allowing HR partners to stay focused on strategic priorities. Through precise data management, documentation, and audit-ready processes, you help safeguard compliance, protect organizational integrity, and strengthen the operational foundation of our People function.
• Employee Lifecycle \& File Management: Own and accurately process end to end employee lifecycle changes to include employee transfer, job/department/manager change, pay change, and other employee profile or organizational changes. Ensure adequate documentation and approvals are received in a timely manner and properly filed. Maintain employee files and standard operating procedures in an organized, effective manner.
• HR Helpdesk \& Service Delivery: Triage, assign, and track incoming HR tickets through Jira. Serve as the first point of contact for Tier 1 HR inquiries. Ensure timely response SLAs and maintain accurate case documentation. Resolve routine requests including: Employment verification letters, basic reporting requests, employee documentation inquiries. Assist with basic Talent Acquisition Ops support items as assigned.
• Data Integrity \& Auditing: Conduct regular audits of employee records, I-9s, and documentation to ensure accuracy, consistency, and compliance with applicable regulations. Identify and implement process improvements. Support data privacy standards, audit readiness, and secure access within HRIS and payroll systems.
• HRIS \& Documentation: Maintain employee records in ADP, manage file accuracy, support internal and compliance reporting, and coordinate audits.

About The Team

• We’re a tight-knit, high-performing operations team that genuinely enjoys building things the right way. We trust each other deeply, communicate transparently, and depend on one another to uphold a high bar for accuracy and service. We work hard, support each other without ego, and believe the best results come from honest conversations and shared accountability.

What You'll Bring

• Up to 3 years of HR experience (ADP WFN and Jira preferred)
• Working knowledge of U.S. employment laws and HR best practices
• Exceptional attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Ability to interpret data and recommend process improvements

Why You’ll Love Working Here

Make an impact:

Your work will directly shape how thousands of employees experience total rewards at Employ — ensuring programs that attract, engage, and retain top talent across the globe.

Meaningful, mission-driven work:

Join a team where operational excellence in HR directly supports Employ’s mission to improve hiring outcomes for both people and businesses.

Remote-first culture:

Work from where you’re most productive while staying connected to a collaborative, high-energy team through virtual-first rituals and regular in-person meetups.

Unlimited PTO:

Trust-based time off so you can recharge and bring your best self to work.

Comprehensive benefits:

Medical, dental, and vision coverage to support you and your family’s health and well-being.

Learning \& development programs:

Access to training, mentorship, and development resources to grow your skills — from HR operations to total rewards strategy.

At Employ, we believe that when people from different backgrounds and perspectives come together, amazing things happen. We’re proud to be an

Equal Opportunity Employer,

and we’re committed to creating an environment where everyone feels welcomed, respected, and able to thrive.

We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe that when people feel they belong, they can do their best work and we want every member of our team to feel that sense of belonging.

If you need accommodation at any stage of the hiring process, please reach out. We’ll be glad to support you.

Recruitment Fraud Notice

Employ takes candidate safety seriously. Please be aware that

Employ recruiters and interviewers will only communicate with candidates using official email addresses ending in @employinc.com.

We will

never

ask for payment, banking information, or personal financial details at any stage of the hiring process, and we do not conduct interviews via messaging apps or social media platforms.

If you receive communication that appears suspicious or claims to represent Employ but does not come from an @employinc.com email address,

do not respond or continue engaging with the sender

. Please report the message to

[email protected]

.