Senior Business Analyst

Status: 6-Month Contract

(possibly extented)

Job Title: Senior Business Analyst

Pay: $50 - $55/hr

Location: 100% Remote (

must reside in Oregon, Washington, Utah, or Idaho)

About the company:

They have more than 4,500 employees working to transform how people experience health care. Recognized as a Top 100 Healthiest Workplaces and among the World’s Most Ethical Companies, we are rooted in a legacy that puts people first, always.

They are dedicated to making the healthcare experience simpler, better, and more affordable for people and their families, including the 3\.3 million people they serve through their regional health plans.

They are deeply rooted in a 100-year legacy of transforming the industry and how people experience health care. And they’re committed to delivering a seamless, personalized healthcare experience for the next 100 years. They have taken their legacy business and pivoted to meet the needs of today’s healthcare consumers.

Senior Business Analyst:

Our client is seeking a Senior Business Analyst to drive complex business and technology initiatives that improve operational efficiency, enhance business processes, and support strategic organizational objectives. This role requires a highly analytical and collaborative professional who can bridge the gap between business and technical teams, facilitate consensus across stakeholders, and lead large-scale analysis efforts from discovery through implementation. The ideal candidate brings strong process improvement expertise, exceptional communication skills, and the ability to influence decision-making across all levels of an organization.

This role is fully remote. Applicants must reside in Oregon, Washington, Utah, or Idaho.

Senior Business Analyst Responsibilities:

• Lead business analysis activities for complex, cross-functional initiatives, partnering with business and technical stakeholders to define requirements, evaluate solutions, and support successful delivery.
• Facilitate requirements gathering sessions, stakeholder interviews, workshops, and process discovery activities to document current-state processes and define future-state solutions.
• Analyze business operations, workflows, systems, and data to identify process improvement opportunities, operational efficiencies, and cost-saving initiatives.
• Develop and maintain key project artifacts, including business cases, stakeholder analyses, requirements documentation, process maps, use cases, test plans, and implementation roadmaps.
• Conduct gap analyses and provide strategic recommendations that align business needs with organizational goals and technology capabilities.
• Partner with leadership to evaluate business priorities, assess initiative impacts, and support governance processes, portfolio planning, and investment decisions.
• Collaborate with technical teams, architects, developers, and project managers to ensure business requirements are clearly understood and translated into effective solutions.
• Support system implementations, enhancements, and process changes through acceptance testing, validation activities, issue resolution, and user readiness efforts.
• Analyze financial, operational, and performance metrics to develop dashboards, reports, and presentations that support executive decision-making.
• Lead complex meetings involving multiple departments and levels of leadership, driving alignment and consensus among diverse stakeholder groups.
• Promote continuous improvement through the application of business analysis best practices, process engineering methodologies, and operational excellence principles.
• Mentor and coach less experienced analysts, providing guidance on business analysis techniques, documentation standards, and stakeholder engagement strategies.

Senior Business Analyst Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Healthcare Administration, Information Technology, or a related field, or an equivalent combination of education and experience.
• 8\+ years of experience in business analysis, process improvement, systems implementation, requirements management, testing, or related disciplines.
• Demonstrated success leading business analysis efforts for large-scale, cross-functional projects involving multiple stakeholders and business units.
• Strong experience with business process modeling, workflow analysis, requirements elicitation, use case development, and gap analysis methodologies.
• Advanced knowledge of business analysis documentation techniques, including user stories, process maps, test cases, requirements traceability, and functional specifications.
• Experience developing executive-level presentations, dashboards, business cases, and reports that influence strategic decisions and organizational priorities.
• Proficiency with Microsoft Office Suite, including advanced Excel, Visio, and PowerPoint skills.
• Experience supporting Agile, Waterfall, or hybrid project delivery methodologies.
• Familiarity with process improvement frameworks such as Lean, Lean Six Sigma, Six Sigma, or similar methodologies preferred.
• Experience with Technology Business Management (TBM), business capability modeling, or related strategic planning frameworks preferred.
• Strong analytical, problem-solving, facilitation, and communication skills, with the ability to translate complex concepts for both technical and non-technical audiences.
• Proven ability to influence stakeholders, navigate organizational complexity, and drive consensus across cross-functional teams.
• Experience within healthcare, health insurance, payer operations, authorization workflows, or utilization management environments preferred.
• Experience utilizing Availity within authorization, eligibility, or healthcare operations processes is preferred.