Sales Development Representative

This global SaaS company, headquartered in Europe, has developed an AI-powered knowledge platform that enables customers to manage their compliance, regulatory, and risk needs in one place. They are leaders in a space that is not yet saturated.

They are looking for a Sales Development Representative to work closely with Account Executives, Solution Engineers, and the Marketing team to convert marketing-generated leads into qualified sales opportunities. The primary focus will be on following up on inbound MQLs and proactively conducting cold outbound outreach to a defined account base through phone, email, LinkedIn, and other channels.

*This person can work remotely anywhere on the East Coast.

Key Responsibilities:

• Proactively conduct cold outbound outreach via phone, email, LinkedIn, voice and video to engage prospects within a defined account base
• Support marketing campaigns by conducting cold outreach and following up on inbound MQLs such as webinars, whitepaper downloads and demo requests to qualify interest and book meetings with the Business Development team
• Qualify prospects through discovery conversations, understanding their needs, challenges, current environment and potential fit with our offering
• Book qualified meetings and conduct a professional handoff to the Business Development team
• Build and maintain a pipeline of engaged prospects through consistent outreach and follow-up, utilizing the available tech stack
• Work closely with Business Development to align on target accounts, industries, and job titles, identifying who to engage, when to engage them, and why
• Share insights from prospect interactions to help improve targeting, messaging and overall go-to-market approach
• Maintain accurate and up-to-date records of all activities, leads, accounts and opportunities within HubSpot and Salesloft, ensuring full CRM hygiene and visibility
• Utilize tools such as LinkedIn Sales Navigator and ZoomInfo to identify target accounts, key stakeholders and build structured account maps

Skills \& Requirements

• 1–2 years’ SDR experience required, ideally within large business or enterprise environments, including engaging multiple stakeholders and multithreading across accounts
• University degree or equivalent post-secondary education desirable, but not essential
• Experience using a modern sales tech stack is highly advantageous, including HubSpot, Salesloft, ZoomInfo, LinkedIn Sales Navigator, Leadfeeder, ChatGPT and Google Suite
• Highly organised, able to work autonomously, with strong attention to detail and quality
• Strong work ethic and results-oriented mindset
• Comfortable operating in a fast-paced, constantly changing environment
• Strong written communication skills and confident phone presence