Business Operations Manager

Role Summary

We are looking for a proactive and results-driven

Business Operations Manager

with 2\+ years of experience to oversee end-to-end operations, drive efficiency, and ensure high levels of customer satisfaction across properties. The role requires strong ownership, problem-solving ability, and cross-functional coordination to optimize business performance.

Key Responsibilities

• Drive

operational efficiency, revenue optimization, and customer/tenant satisfaction

across assigned properties.

• Oversee

day-to-day operations

, including housekeeping, maintenance, and vendor management.

• Ensure

strict adherence to company policies, SOPs, and regulatory compliance

.

• Act as the

primary point of contact

for tenants and stakeholders; resolve escalations in a timely and professional manner.

• Monitor and improve

occupancy rates, service quality, and operational KPIs

.

• Coordinate with internal teams (Sales, Marketing, Finance) to ensure seamless business operations.
• Manage and supervise

on-ground staff and third-party vendors

, ensuring quality and timely delivery of services.

• Handle

emergency situations

effectively and ensure minimal operational disruption.

• Analyze operational data and generate insights to

improve processes and reduce costs

.

• Ensure proper functioning of

building systems, safety standards, and preventive maintenance schedules

.

• Streamline workflows and implement

process improvements

for better efficiency and scalability.

Required Skills

• Strong

communication skills

(verbal \& written)

• Excellent

stakeholder and relationship management

• Strong

problem-solving and decision-making ability

• Ability to

work under pressure and handle escalations

• Good

analytical and operational thinking

• Proficiency in

technology tools, MIS, and operational systems

• Strong

leadership and team management skills

• High level of

ownership, initiative, and adaptability

Minimum Qualifications

• Bachelor’s degree in

Business Administration, Hospitality, Operations Management

, or related field

• 2\+ years of relevant experience

in operations, property management, or business operations

Location:

Chennai \& Coimbatore

Compensation:

Up to ₹30k per month(Based on experience) \+ Incentives \+ Accommodation

How to Apply

Interested candidates can share their CVs at

[email protected]