Office Coordinator & Content Creator

Job Summary

We are seeking an organized, personable, and creative individual to join our team as an Administrative Assistant, Receptionist \& Content Creator. This multifaceted role combines front-office administration, customer service, and digital content creation to ensure smooth daily operations and maintain a professional, engaging company presence.

The ideal candidate is detail-oriented, has excellent communication skills, enjoys working with people, and has a creative eye for developing content across digital platforms. This individual will serve as one of the first points of contact for customers and visitors while providing administrative support to the team and assisting with marketing initiatives.

Key Responsibilities

Administrative Support

• Provide general administrative support to management and team members.
• Maintain organized digital and physical filing systems, records, and documentation.
• Schedule meetings, coordinate appointments, and manage calendars as needed.
• Prepare, edit, and distribute correspondence, reports, and other business documents.
• Assist with data entry, recordkeeping, supply ordering, and other office management tasks.
• Monitor office supplies and coordinate routine office needs.
• Handle confidential information with professionalism and discretion.

Reception

• Greet visitors, clients, and vendors in a friendly and professional manner.
• Answer and direct incoming phone calls, emails, and other inquiries.
• Manage incoming and outgoing mail, deliveries, and general correspondence.
• Schedule appointments and communicate relevant information to the appropriate team members.
• Respond to customer questions and provide timely, courteous assistance.
• Maintain a clean, organized, and welcoming reception area.
• Support the coordination of meetings, events, and visitor experiences.

Content Creation \& Social Media

• Create engaging written, visual, and digital content for company websites and social media platforms.
• Develop social media posts, captions, graphics, and promotional materials that align with company branding.
• Assist with photography, video recording, and short-form video content as needed.
• Maintain a content calendar and help plan and schedule regular social media updates.
• Monitor social media channels and assist with responding to comments and messages.
• Collaborate with management and team members to identify content opportunities and promote company initiatives.
• Help maintain website content, company announcements, and digital marketing materials.
• Track content performance and provide recommendations to improve engagement and online visibility.
• Ensure all published content is accurate, professional, and consistent with company messaging.

Qualifications

• High school diploma or equivalent required; additional education in business administration, communications, marketing, or a related field is a plus.
• Previous experience in administrative support, reception, customer service, content creation, or social media management preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office or Google Workspace.
• Familiarity with social media platforms such as Facebook, Instagram, LinkedIn, and TikTok.
• Experience with Canva, basic graphic design, photo editing, or video editing is a plus.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal skills and a customer-focused attitude.
• Ability to work independently while collaborating effectively with a team.

Ideal Candidate

The ideal candidate is a dependable, adaptable, and enthusiastic professional who can balance administrative responsibilities with creative projects. They should be comfortable interacting with customers, managing day-to-day office tasks, and developing fresh ideas to support the company's marketing and communication efforts.

Key Skills

• Administrative and organizational support
• Reception and front-office management
• Customer service and professional communication
• Social media management
• Content writing and copywriting
• Graphic design and digital marketing
• Calendar management and scheduling
• Microsoft Office and Google Workspace
• Attention to detail and time management
• Creativity, initiative, and problem-solving

Expected hours: 40\.0 per week

Benefits:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Ability to Commute:

• Elkhart, IN 46514 (Required)

Work Location: In person