DevOps Engineer

Sr Engineer, DevOps

Experience Level:

5\+ years of DevOps/IT Engineering experience with 5\+ years of team leadership experience

About Synergycom

Synergycom is an IT and engineering staffing and consulting company connecting talented professionals with opportunities across a variety of industries. We work closely with our clients to understand their needs and match them with individuals who bring the right technical expertise, experience, and problem-solving skills. Our focus is on building strong relationships, supporting our consultants, and creating opportunities for long-term professional growth.

Position Overview

We are seeking a Senior DevOps Engineer to lead the design, automation, and maintenance of enterprise CI/CD pipelines, deployment processes, and infrastructure across cloud and on-premises environments. This role is responsible for driving software delivery efficiency, scalability, reliability, and operational excellence through the implementation of DevOps best practices, Infrastructure as Code (IaC), Continuous Integration (CI), and Continuous Delivery (CD).

The successful candidate will collaborate closely with development, infrastructure, and business teams to improve deployment velocity, system stability, and release governance. This position also provides technical leadership, mentors team members, and leads continuous improvement initiatives focused on automation, compliance, and platform optimization.

Key Responsibilities

• Govern Salesforce deployments using Copado, ensuring compliance, enforcing quality gates, and resolving merge conflicts.
• Coordinate release calendars, environment refreshes, rollback strategies, and risk mitigation activities across supported platforms.
• Manage and optimize production and non-production environments, including Salesforce sandbox strategy and automated data seeding.
• Implement and maintain version control, branching strategies, and tagging methodologies within Git-based repositories, including Azure Repos, Bitbucket, and GitHub.
• Design, develop, and maintain enterprise CI/CD pipelines within Azure DevOps, integrating automated build, testing, and deployment processes.
• Drive infrastructure automation initiatives utilizing Infrastructure as Code tools including Terraform, ARM templates, and Bicep.
• Enforce security, quality, and compliance controls throughout deployment and release management processes.
• Partner with cross-functional teams to optimize pipeline performance, troubleshoot deployment issues, perform root-cause analysis, and implement preventative solutions.
• Maintain detailed technical documentation for configurations, deployment procedures, troubleshooting processes, and operational standards.
• Ensure releases meet established quality, security, and compliance requirements.
• Mentor and coach engineers, fostering technical development and DevOps best practices.
• Continuously improve release management processes through automation, documentation, standardization, and operational efficiencies.
• Perform additional duties and responsibilities as assigned.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT engineering with a focus on DevOps.
• Minimum of 5 years of experience leading technical teams.
• Proficiency with deployment tools including Copado, Azure DevOps, and Salesforce CLI (SFDX).
• Strong experience building and managing Azure DevOps pipelines using YAML and/or Classic pipelines, including variable groups, service connections, and artifact management.
• Experience with source control platforms including Git, Bitbucket, and/or Azure Repos.
• Strong understanding of branching strategies such as GitFlow and trunk-based development.
• Experience with Infrastructure as Code technologies including Terraform, ARM templates, and/or Bicep.
• Scripting and automation experience using PowerShell, Bash, YAML, Groovy, and/or Python.
• Experience with release governance and change tracking using ServiceNow, Copado, and/or Jira.
• Knowledge of API management, integration monitoring, and secrets management solutions such as Key Vault or similar technologies.
• Familiarity with security and compliance automation within CI/CD environments.
• Strong troubleshooting, analytical, documentation, communication, and collaboration skills.

Preferred Qualifications

• Master’s degree in a STEM-related discipline or Business.
• Experience managing deployments within MuleSoft Anypoint Platform, CloudHub, and Runtime Manager.
• Experience integrating CI/CD processes with MuleSoft environments.
• Knowledge of containerization technologies including Docker, Azure Kubernetes Service (AKS), and Kubernetes.
• Experience with monitoring and logging platforms such as Application Insights, Azure Monitor, Splunk, or ELK.
• Additional experience supporting large-scale enterprise release management, deployment automation, and operational excellence initiatives.