Digital Marketing Coordinator

Please note: This position will work out of Cinder HQ, which is located north of downtown in Spokane, WA.

Reports to:

District Manager

2026 Wage Band:

$25\.00 - $30\.00

Status:

Full-time, hourly, non-exempt

Eligibility:

Eligible for medical, dental and time-off benefits

POSITION SUMMARY

The Digital Marketing Coordinator supports the company’s marketing efforts by managing digital content, social media management, brand consistency, promotional materials, and online presence across multiple platforms. This role is responsible for helping build awareness, increasing customer engagement, and ensuring marketing materials remain current and reflective of company initiatives.

The Digital Marketing Coordinator works closely with leadership and store teams to execute marketing campaigns, maintain website and digital assets, create engaging content, and support promotional branding initiatives across both digital and print platforms.

Digital Presence \& Website Management

• Maintain and update website content, imagery, promotions, and product-related information to ensure accuracy and alignment with current sales initiatives and brand standards
• Monitor website functionality and user experience, escalating issues or improvement opportunities as needed
• Support search engine optimization (SEO) efforts to improve online visibility and digital engagement
• Create, schedule, and manage text blast campaigns and other digital customer communication efforts
• Provide consistency in online branding, messaging, and visual presentation across all digital platforms

Social Media \& Content Creation

• Build and strengthen the company’s online presence and brand identity across primary social platforms
• Create, schedule, and publish engaging and relevant content for social media channels, including stories, reels, grid posts and video content on TikTok
• Monitor trends, audience engagement, and platform performance to identify opportunities for growth and increased visibility. Implement trends during times of peak engagement
• Respond to or escalate customer engagement and social interactions professionally to maintain the integrity of the company’s brand and online presence
• Collaborate with store teams to capture relevant content, promotions, events, and product highlights

Graphic Design \& Promotional Materials

• Lead creation and coordination of digital and print marketing materials including advertisements, digital banners, signage, billboards, merchandise, and other branded assets
• Coordinate digital advertising assets for platforms including iHeartJane, Leafly, and the marketing channels/partners

Communication

• Lead communication of marketing rollouts to ensure management and employees clearly understand and successfully execute marketing initiatives and directives
• Consistently communicate in company Slack channels, responding to marketing requests and inquiries in a timely and professional manner

Team Support

• Support team operations with a collaborative, adaptable, and solutions-oriented approach
• Assist with additional marketing initiatives, operational needs and other duties as assigned
• Maintain flexibility and professionalism while supporting evolving business priorities

QUALIFICATIONS \& REQUIREMENTS

• Must be at least 21 years of age
• High school diploma or equivalent required; degree or coursework in Marketing, Communications, Graphic Design, or related field highly preferred
• Previous experience managing social medial accounts, digital content, and brand marketing required
• Must provide examples of previous social media, design, or marketing work/portfolio
• Experience with Canva, Adobe Creative Suite, CapCut, or similar design/editing software preferred
• Strong communication, organization, and time management skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Reliable transportation and ability to navigate to multiple locations
• **Previous cannabis knowledge or industry experience is

not

a requirement

ESSENTIAL FUNCTIONS

• Ability to stand and walk for extended periods (8-10 hours per shift)
• Frequent bending, stooping, reaching, and crouching throughout shifts
• Regularly lift, carry, or move products and materials up to 30 pounds
• Ability to navigate sales floors and stock rooms, occasionally using step stools or ladders for product retrieval
• Ability to manage multiple tasks and responsibilities in a busy, sometimes crowded, environment
• Regular attendance and punctuality, supported by reliable transportation
• Perform other duties as assigned to support overall store operations, team success, and company objectives