Director of Operations

Asset Manager / Director of Operations

📍 Hartford County, CT (In-Office)

A privately held commercial real estate owner-operator is seeking an experienced Asset Manager / Director of Operations to oversee a portfolio of grocery-anchored retail centers and commercial assets across Connecticut and Western Massachusetts.

This is a senior leadership role within a stable, family office-backed platform offering meaningful responsibility, direct access to ownership, and long-term growth opportunity.

About the Company

The firm is a privately owned commercial real estate investment and operating platform focused primarily on grocery-anchored retail centers.

The portfolio includes 10\+ shopping centers and additional commercial properties throughout the Northeast. The organization operates with a lean team structure, hands-on ownership, and a long-term investment philosophy.

The Role

This position will report directly to ownership and oversee operational performance, asset strategy, and lender relationships across the portfolio.

The ideal candidate is a strong operator who can balance financial oversight, tenant relations, and day-to-day portfolio management in a collaborative, entrepreneurial environment.

Key Responsibilities

• Oversee operational and financial performance of a retail portfolio
• Lead annual budgeting, forecasting, and NOI management
• Prepare and present lender packages; interface with banks and capital partners
• Support refinancing and capital structuring initiatives
• Oversee lease administration and tenant performance
• Manage vendor relationships and maintenance oversight
• Conduct site visits and ensure asset-level execution
• Partner closely with ownership on portfolio strategy

Ideal Qualifications

• 8–15\+ years of commercial real estate experience
• Retail asset management experience strongly preferred
• Experience working directly with lenders and financial reporting
• Strong budgeting and financial analysis capabilities
• Comfortable working in an in-office, hands-on setting
• Self-directed, detail-oriented, and operationally strong