Director of Product

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.

With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact.

At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

Code for America is looking for a talented Director of Product who will lead teams that expand Code for America's ability to improve outcomes for the people we serve. The solutions we build may be tools for people accessing government benefits, tools for caseworkers providing services, or tools for community-based organizations and government partners helping people get the support they need.

The pace of change in the policy and government landscape is accelerating, as technology possibilities are also shifting rapidly. Policy shifts, legislative changes, crises, and new technology can create brief windows of opportunity when the right tool can determine whether someone keeps healthcare, accesses benefits, or gets the support they need. Our Directors help ensure Code for America is ready for those moments, whether that means building something new, scaling what works, or advising partners on the best path forward.

About the role:

The Director of Product Management leads a team of product managers to identify opportunities, build products and technology solutions, support our partners, and deliver meaningful impact for the people we serve.

Product Management at Code for America spans multiple delivery areas, including Criminal Justice, Tax Benefits, and the Social Safety Net, and extends into new areas when the moment calls for it. As a Director, your work will touch across these areas depending on organizational priorities and emerging opportunities.

You will set product direction for your group, guide and inform your team's product decisions so they are aligned with organizational strategy, and ensure your team has the clarity, support, and standards to deliver excellent work. You will work alongside the other Product Directors, collaborating on shared priorities while leading your group's distinct focus area.

Each Director works on one or more specializations, with the total of their time on specialized responsibilities being about 25%. This specific Director of Product position will have a specialization in New Products (0-1 products), which entails: proactively identifying new product opportunities, leading teams through high-ambiguity discovery and validation, building new products from concept to launch, finding product-market fit, and developing business plans that validate whether these products can be sustainable over the long term.

This role will report to the VP of Product and is expected to travel no more than 15% of the time.

Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position.

In this position you will focus on:

• Product Vision and Strategy
• Building and Leading High-Performing Teams
• Stakeholder Collaboration and Partnership
• Specialty Expertise: New Products (0-1)
• Other duties as assigned

About you:

• 10\+ years of product management experience or equivalent experience, with at least 3 years in a leadership role managing direct reports
• Curiosity, humility, and a learning mindset that embraces iteration and feedback
• Familiarity with AI and emerging technologies, including practical understanding of how to apply them responsibly in product development
• Excellent communication skills, with the ability to articulate product strategy, trade-offs, and decisions to both technical and non-technical audiences and across different levels, including executive leadership
• Strong leadership skills with a focus on mentorship, team development, and fostering a collaborative team culture
• Skilled at building trust with new partners and stakeholders in contexts where there are complex-stakeholder dynamics and/or where relationships are still forming
• Experience working with agile methodologies and product delivery in dynamic, complex, high-priority environments, along with strong analytical skills and experience using data to inform product decisions and evaluate product performance
• Ability to manage competing priorities, balancing short-term goals with long-term strategic impact, and to communicate clearly with teams to facilitate their understanding of priorities
• Comfort with ambiguity, a preference for learning by doing over waiting for the perfect plan, and the ability to make progress when the path forward isn't clear
• A proven track record of driving product strategy and execution within cross-functional teams, delivering results that meet user needs and organizational objectives
• A deep commitment to Code for America's mission of making government services work well for the people who need them most

This specific Director of Product should have

specialized expertise

in:

• Demonstrated experience building new products from concept to launch, including leading discovery, validation, and go-to-market in ambiguous environments
• Experience running structured experiments or time-boxed pilots to validate product ideas before committing to full investment
• Experience partnering with business development or partnerships teams to shape and scope new product initiatives

It’s a bonus if you have:

• Experience incorporating AI into products, including understanding of ethical considerations, limitations, and risk management
• Personal experience with or professional experience working within the social safety net or other government services
• Product advisory or consulting work with government, civic tech, or highly regulated industries
• Familiarity with the civic tech and digital services ecosystem, including an understanding of the movement, culture, and dynamics
• Experience in business-to-business (B2B) product management, and/or business-to-government (B2G) product management

What You’ll Get -

Salary:

Code for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.

Offer targets vary based on market / geographic location. The offer targets for this role range from

$143,884 to $176,138

, annually.

Benefits and perks:

See full benefits and perks breakdown on our Job Application.

Equal Employment Opportunity:

Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Code for America Workers United:

This position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010\. The agreement was ratified on January 13, 2026, and is currently in effect.