Director of SaaS Product Management - Enterprise

Director of Product Management - Enterprise

Enterprise \& Command Center \| Reports to: VP Product \| Location: Remote (EST preferred)

Position Summary

Trackforce is seeking a Director of Product Management to own and scale its enterprise product strategy—the company’s primary growth engine. This leader will drive the vision, roadmap, and execution across Command Center, corporate security, GRC Cartridges, and the MCP integration platform, positioning Trackforce as the embedded security intelligence layer within Fortune 2000 SOCs.

You will lead and develop a team of Product Managers while delivering modular, API-first enterprise capabilities that unlock new market expansion. This role blends strategic ownership with disciplined execution—driving rapid MVP delivery in 6-week cycles, advancing an open integration ecosystem (AI/SIEM/SOAR), and ensuring every product investment is tied to measurable revenue, NRR, and enterprise deal acceleration.

Partnering closely with Engineering, Sales, and executive leadership, you will shape go-to-market strategy, lead Customer Advisory Board insights into product direction, and engage directly with F500 security leaders and CISOs. Success requires strong technical fluency, enterprise SaaS experience, and a proven ability to build and scale platform products in high-growth environments.

Key Responsibilities

Strategy \& Vision

· Define and execute the enterprise product strategy: GRC Cartridges, MCP service layer, alarm triage, and corporate security platform

· Own the enterprise go-to-market product narrative — position Trackforce as the embedded security intelligence layer inside F2000 SOCs

· Lead Customer Advisory Board engagement — translate enterprise buyer needs into validated product bets

· Drive the 'Explore' side of the Defend/Expand/Explore strategic framework (20% of roadmap capacity)

Team Leadership

· Manage and develop 2-3 PMs: PM Command Center, PM Enterprise/GRC, and Sr. PM Platform \& APIs

· Evaluate team members against clear deliverables and success criteria during test periods

· Hire and onboard new PMs as the enterprise portfolio grows

· Establish dual-track agile practices across the enterprise product team

Execution \& Delivery

· Own enterprise MVP delivery within 6-week timeboxes — scope shrinks to fit, deadlines never move

· Drive the MCP integration platform — the open service layer that lets customers connect their own AI/SIEM/SOAR tools

· Partner with engineering to deliver the Cross-Platform Data Lake and unified API

· Own enterprise P\&L awareness — tie every roadmap investment to measurable revenue and expansion outcomes

Stakeholder Management

· Engage directly with F500 security directors and CISOs to drive enterprise deal cycles

· Partner with Sales on enterprise cross-sell ($8M identified opportunity)

· Collaborate with VP Product on quarterly ring-fence reviews — adjust Defend/Explore split based on NRR

· Report on enterprise roadmap progress, risks, and trade-offs to executive leadership

Required Qualifications

· 10\+ years of product management experience in B2B SaaS or enterprise software

· 5\+ years leading and developing product managers

· Demonstrated track record of building and shipping enterprise-grade platforms (APIs, integrations, multi-tenant architecture)

· Experience with enterprise sales cycles ($100K\+ ACV) and direct engagement with C-level security buyers

· Strong technical fluency — comfortable with API design, data architecture, and platform strategy

· Experience with dual-track agile, continuous discovery, and rapid experimentation

· Consulting background or experience working with Fortune 500 stakeholders is a strong plus

Preferred Qualifications

· Domain experience in physical security, corporate security technology, or adjacent verticals

· Experience at a PE-backed or high-growth SaaS company navigating multi-product portfolio consolidation

· MBA or advanced degree

· Experience building open platform / integration marketplace products

· Familiarity with GRC (Governance, Risk, Compliance) workflows

Benefits

· Fully remote \& flexible work

· 3 weeks of vacation from year on

· Paid sick days \& family obligation days

· Comprehensive group health, vision and dental coverage

· Telemedicine access

· Mental health \& wellness support

· Life insurance, AD\&D, long-term disability \& critical illness coverage

· RRSP \& DPSP with employer matching

· Employee referral bonus

· Paid volunteer day \& recognition programs

Equal Opportunity Statement

At Trackforce, we are committed to providing an inclusive, respectful, and discrimination-free workplace. We do not tolerate discrimination or harassment of any kind and make employment decisions based on qualifications, merit, and business needs. We proudly comply with local employment laws and are an equal opportunity employer in all locations where we operate.

Job Types: Full-time, Permanent

Pay: $180,000\.00 - $225,000\.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Describe your demonstrated track record of building and shipping enterprise-grade platforms (APIs, integrations, multi-tenant architecture).
• Describe your experience with enterprise sales cycles ($100K\+ ACV) and direct engagement with C-level security buyers:
• Describe your technical fluency — comfortable with API design, data architecture, and platform strategy.
• What is your experience with dual-track agile, continuous discovery, and rapid experimentation?
• Describe any consulting background or experience working with Fortune 500 stakeholders (a strong plus).
• What is your annual salary target?
• The below are nice to haves. Please elaborate on any of the below experiences that apply:
• Domain experience in physical security, corporate security technology, or adjacent verticals
• Experience at a PE-backed or high-growth SaaS company navigating multi-product portfolio consolidation
• MBA or advanced degree
• Experience building open platform / integration marketplace products
• Familiarity with GRC (Governance, Risk, Compliance) workflows

Experience:

• SaaS product management: 10 years (Required)
• leadership and developing product managers: 5 years (Required)

Language:

• English (Required)
• French (Preferred)

Work Location: Remote