Operation Manager

Key Responsibilities:

1. Plan, organize, direct and run optimum day-to-day operations to exceed our customers' expectations
2. Increase customer satisfaction level, assets capacity, and flexibility while minimizing unnecessary costs and maintaining current quality standards
3. Be responsible for customer service, building, and equipment management
4. Allocate resources effectively and fully utilize assets to deliver optimal services
5. Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus
6. Monitor operations and trigger corrective actions
7. Collect and analyze data to find places of waste
8. Commit to CHSE (Cleanliness, Healthy, Safety, Environment Sustainability) and Sapta Pesona Implementation
9. Develop systems and processes that track and optimize productivity and standards, metrics, and performance targets to ensure effective return on investment.

Job Requirements:

1. Minimum bachelor degree in economics or business management study
2. Proven work experience as an operation manager, at least 6 years experience in managerial level
3. Great English communication and capability
4. Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation, and human resources)
5. Familiarity with hospitality standard equipment and technical expertise
6. Preferably have exposure in conservation, theme park, and edutainment.
7. Candidates with conservation and theme park experience will be an advantage
8. Ability to create accountability and to lead by example
9. Strong team building, decision-making, and people management skills