Creative Director, Experiences

We’re at a pivotal moment in our Experience division. Our creative work is scaling fast — in volume, complexity, and visibility — and we’re ready for a

hands-on creative leader

who wants real ownership. This role is for someone who doesn’t just talk about great ideas, but

builds them, sharpens them, and sees them through

.

As Creative Director, you’ll set the creative bar across

design and content

, lead concepting for our most important programs, and be the creative voice our clients trust. You’ll work alongside a talented internal team and play a defining role in where our creative work goes next. This is not a “sit above the work” role. This is a

player-coach Creative Director

role.

What You’ll Own

Creative Vision \& Concept Leadership

• Lead concepting and define the look and feel for major Experience programs
• Develop the core creative idea, experience narrative, and storytelling approach
• Ensure design and content work together as a cohesive, intentional experience
• Shape how our creative work evolves as programs and client needs grow
• Direct the creative arc and experience narrative during the RFP and proposal process, ensuring ideas are cohesive, compelling, and strategically aligned to client goals
• Guide and oversee how creative concepts translate into production, including stage design, environments and speaker experience, ensuring the final execution delivers on the intended vision

Hands-On Art Direction \& Design

• Personally art direct and design key moments, especially on high-visibility work
• Review and elevate creative across all touchpoints — visual, environmental, and digital
• Maintain an uncompromising bar for craft, clarity, and execution

Content Strategy \& Leadership

• Oversee and guide the content team to ensure messaging, storytelling, and tone align with the creative vision
• Set direction for experiential content including messaging frameworks, scripts, speaker content, and supporting materials
• Review and elevate content at key milestones to ensure clarity, consistency, and impact
• Partner closely with content leaders to balance creativity, efficiency, and scalability

Client-Facing Creative Leadership

• Serve as the primary creative voice in client conversations
• Present integrated creative concepts that unite design, content, and experience
• Navigate feedback decisively while protecting creative integrity and momentum

Team Leadership \& Mentorship

• Coach designers, content team members, and the Art Director in creative thinking and review
• Help develop stronger creative judgment across both design and content disciplines
• Create trust through clarity, consistency, and strong follow-through

Scaling Creative Quality

• Ensure creative quality scales across design and content as volume increases
• Partner with Ops and Account teams to unblock delivery and keep work moving
• Bring structure where needed without slowing creativity down

Who This Role Is For

You thrive in environments that require

ownership, ingenuity, and follow-through

. You like being close to the work and are energized by shaping ideas across

visual, verbal, and experiential

dimensions. You don’t need perfect clarity to move forward — you create it. You’ve done this before and know how to lead creative work end-to-end.

What You Bring

• 10\+ years in experiential, event, or agency-based creative roles
• Prior experience leading both design and content within creative teams
• A strong portfolio that shows conceptual thinking and execution
• Proven ability to design at a high level and jump in when needed
• Experience overseeing art and copy and bringing them together cohesively
• Confidence leading client-facing creative conversations
• Exceptional follow-through in fast-moving, ambiguous environments

Why You’ll Love It Here

• Real creative ownership.

You won’t just contribute ideas — you’ll own the creative direction across design and content and see it through from concept to execution.

• A seat at the table.

Your perspective will shape how our Experience work evolves. This role has influence, trust, and visibility with clients and leadership.

• Hands-on, high-impact work.

You’ll stay close to the craft, designing and directing meaningful moments rather than managing from a distance.

• A team worth investing in.

You’ll work with talented designers, content partners, account planners, business development teammates, and operations partners — and you’ll help raise the creative bar across the entire Experience team.

• Momentum and growth.

We’re scaling quickly, which means you’ll have the opportunity to build, refine, and leave your mark on how creative works here.

• Creative

challenge

without chaos.

You’ll partner closely with Ops and Account teams so you can focus on creative leadership while still driving work forward.

Portfolio Required

Please include a portfolio showcasing experiential or event-based work. We’re looking for examples that demonstrate concept development, creative leadership, and execution—ideally showing projects from brief through final experience. Portfolios should reflect hands-on creative involvement and the integration of design and content.

Location

• Candidates must be based in one of the following states: California, Colorado, Florida, Georgia, Illinois, Kansas, Minnesota, Missouri, Nebraska, New York, Ohio, Oklahoma, South Carolina, Texas, Wisconsin. (If you are in KS or MN, we require employees to be in office part-time. If not in either state, this position has the capacity to be remote.)