Business Analyst - Strategic

About Shamrock Trading Corporation

Shamrock Trading Corporation is a family of brands that has been serving the transportation and logistics industries since 1986\. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.

Shamrock’s mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park!

Why You’ll Love Working Here

Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America’s 2025 “Most Loved Workplaces” by Newsweek.

At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:

• Training and Development:

Ongoing training and professional development opportunities

• Medical:

Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits

• Financial:

Generous company 401(k) contributions and employee stock ownership after one year

• Work-Life Balance:

Competitive PTO and work from home opportunities after an introductory period

About the Role

A Strategic Business Analyst is a foundational component of the STC strategic vision that focuses on providing data driven business solutions that have been vetted against STC cross divisional and functional requirements along with a clear understanding of downstream impacts. They enable data-driven decision making through analyzing large datasets with tools like SQL and Excel, giving leadership reliable insights rather than intuition-based guidance. Strategic Business analysts are expected to identify operational bottlenecks, streamline processes, and recommend cost-saving improvements. Ultimately their responsibility is to safeguard project success by ensuring business objectives are technically feasible and meet the organization’s strategic goals.

What You’ll Do

• Act as a strategic liaison across all areas of STC, including Sales, Business Units, Business Intelligence, Engineering, Data Science, Machine learning and Salesforce teams, to align priorities and drive coordinated, enterprise-wide outcomes. Serve as an accountable third-party resource, ensuring teams have all necessary information from the outset and are positioned to deliver according to defined requirements.
• Demonstrate a comprehensive understanding of Research and Discovery processes, STC technologies, requirements-gathering best practices, and documentation standards.
• Efficiently and accurately complete requests assigned by Business Analyst leadership, ensuring timely delivery and high-quality output. Identify opportunities for process improvement and lead the design of future-state workflows, including automation, simplification, and standardization. Analyze performance drivers and provide data-supported recommendations for enhancement.
• Maintain a solid understanding of effective requirements documentation, diagramming techniques, methodologies, market research practices, and competitive analysis approaches.
• Provide leadership with timely updates, including estimated completion timelines, potential risks, identified complications, and any necessary escalation needs.
• Proactively request training, resources, or support from leadership when needed to successfully fulfill responsibilities.
• Ensure all requirements align with strategic objectives while considering business implications, process impacts, and levels of effort. Offer guidance on optimal toolsets and data storage solutions to meet requirements with minimal additional development or maintenance.
• Partner with BI and Data Science and Machine Learning teams to build impactful dashboards, KPIs, and ad-hoc analyses supporting performance and decision-making.
• Assist with change-management communication and adoption efforts for new tools, processes, and enhancements along with Sales Enablement leadership to ensure alignment.
• Prepare and deliver demonstrations and progress updates for end users and senior leadership across all Shamrock subsidiaries.
• Uphold STC cultural standards by consistently demonstrating professional written and verbal communication in all internal and external interactions.

What You’ll Bring

• Dynamic, detail-oriented professional with strong capabilities in internal and external communications, product expertise, problem-solving, analytical reasoning, and critical thinking.
• Advanced analytical skills with the ability to interpret and derive insights from large datasets, paired with exceptional attention to detail and the ability to clearly communicate complex concepts to diverse audiences including technical teams.
• Strategic, analytical, and process-driven mindset with a passion for transforming business needs into scalable, high-impact solutions.
• 2\+ years of experience in an analytical or research and development role, with a focus on producing high-quality analytical and technical documentation.
• Proactive learner committed to continuously expanding knowledge and skill sets.
• Strong written and verbal communication skills with the ability to convey information clearly and effectively.
• Highly curious and priority-driven, with the ability to ask the right questions and explore opportunities for improvement.
• Self-motivated and capable of working autonomously, while managing multiple tasks and supporting cross-functional initiatives.
• Strong general business acumen with the ability to confidently analyze the transportation industry and recommend strategic improvements.
• Experience with Documenting Requirements and diagramming/visualization tools.
• Understanding and ability to navigate Databases, Salesforce, and Business Intelligence tools
• Proficient in Microsoft Excel, including advanced functions and analytical features.
• Experience in freight, trucking, supply chain, and/or logistics industries.
• Foundational SQL skills and experience working within Databricks
• Familiarity with Agile methodologies

Apply Today!

We’re so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today.