Global Project Manager

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Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Position Description

The Global Project Manager (GPM) works closely with Lenovo Global Account Managers (GAM), Regional Account Managers (RAM), local sales teams and global customer Procurement and IT staff to understand and advocate customer requirements and operationally implement global solutions in Japan

The Global Project Manager acts as the single point of contact for global operational execution and is responsible to lead and project manage the cross-functional, cross-geography team that supports their customer's total experience with Lenovo and Lenovo's international business partners.

Responsibilities

• Team with GAMs, RAMs and local sales teams to ensure customer satisfaction.
• Team with geography and functional matrix organizations to support global customer operation and execution requirements.
• Coordinate preparations and charts for global account governance reviews
• Track and manage all operational and technical issues to closure.
• Maintain accurate and complete account records including communication plans, contact lists, revenue projections and capability gaps.
• Present account status in internal management system meetings
• Coordinate deliverables to support customer metrics reporting.
• Communicate fulfillment performance and escalate as necessary with supply chain contacts.

Position Requirements

• Language: Must be able to read, write, speak in English/Japanese. Other language, for eg Mandarin is a bonus.
• Good to have project management experience.
• Applies project management methods and adheres to Global Accounts Business Management System processes with high level of personal accountability and creativity
• Operational expertise in supply chain, web / eCommerce, post or pre-sales support with a deep understanding of Lenovo's infrastructure and processes
• Customer facing experience with ability to manage complex business relationships across cultural and geographic factors.
• Develops positive rapport and strong relationships with customers and Lenovo teams and is viewed as a trusted advisor both internally and externally.
• Demonstrates strong written and verbal communication skills across global, cross-functional teams, both internal and external
• Demonstrates strong sense of urgency, adaptability, and a positive attitude.
• Demonstrates strong ability to analyze capabilities of matrix team members and is able to identify gaps and create systems and processes to enhance efficiency and effectiveness.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.