Location
Remote
Salary
Not specified
Type
fulltime
Posted
Today
via linkedin
Job Description
Job Description:
Role: Professional Services Consultant (ACH/PEP\+)
Location: Remote
Type: Full-time with Infinite Computer Solution
What does a great Professional Services Consultant (ACH/PEP\+) do?
You will be a key member of the Client and Client’s project team, by providing ACH/PEP\+ processing expertise and business analysis support for Client’s PEP\+ product solution set.
As a Professional Services Consultant (ACH/PEP\+), you can look forward to:
- Performing complex analysis of business goals, objectives, and needs of the ACH PEP\+ operations processing environment per assigned bank client(s).
- Building detailed professional client-facing documents which include Project Scope, Business Requirements, Gap Analysis, Test Plans, Test Scripts, Project Plans, Training Materials, and additional documentation as needed.
- Presenting/Facilitating onsite or remote client-facing meetings related to ACH PEP\+ Project Lifecycle activities.
- Building functional documents with value directed toward customer deliverables and assistance in the implementation of Client ACH PEP\+ related products, such as core PEP\+, Direct, Exchange, and Payment View ACH.
- Maintaining, developing, and delivering ACH PEP\+ processing and product-specific training to assigned bank clients.
- Providing ACH PEP\+ processing operations expertise in identifying, evaluating, and configuring applications and procedures based upon NACHA standards, bank client requirements, and operating environment.
- Assisting in functional testing and support of Client’s ACH PEP\+ products already in production or being implemented.
- Making recommendations and process changes to improve ACH PEP\+ processing for the assigned banking client.
- Assisting in Sales calls and/or the creation and review of clients’ ACH PEP\+ product presentations.
- Identifying needs for PS Services or add-on modules leading to new sales opportunities.
- Building and maintaining client relationships in a manner achieving high customer satisfaction.
- Other duties as assigned.
Basic qualifications for consideration:
- Minimum of 5 years of previous ACH Business Analysis experience in an ACH business operations environment.
- Minimum of 5 years of bank or financial operations experience.
- High school diploma required
- Working within the IBM Mainframe TSO system.
Preferred qualifications for consideration:
- Bachelor’s degree preferred
- ACH AAP certification.
- Prior Business Consulting experience a plus.
- Prior project execution oversight experience is a plus.
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