AI/ML Engineer

Principal Engineer — on-ground technical authority for Digital

• Must be deeply hands-on — writes code, owns design docs, runs technical reviews, debugs hard problems. Non-negotiable.

• This is not a strategy or advisory role — please do not propose architects who only operate at PowerPoint level

• Strong technical depth in: conversational AI / NLU, LLM integration, dialog orchestration, API and microservices design, channel integration (contact center platforms, ecommerce, mobile)

• Hands-on experience with cloud platforms (AWS / Azure ), event-driven architectures, and modern AI/ML tooling

• Owns architectural direction across the conversational AI stack and channel integrations

• Aligns and influences engineering teams across Royal Caribbean, including teams outside this program

• Holds the line on Digital's direction; pushes back when needed

• Carries the gravitas to be taken seriously by senior engineers and architects