Experienced Digital Marketing Sales Advisor

Digital Marketing Sales Advisor

This individual is responsible for managing client relationships \& results, sustaining processes and strategies to promote retention and loyalty, and collaborating with delivery team members to achieve our client’s goals. By developing, nurturing and advocating for the clients' needs, this person will ensure the successful relationship between EmpowerLocal and the clients.

Responsibilities

• Responsible for managing account client communication and engagement during the client lifecycle
• Drive client retention and revenue growth for an established customer base
• Provide accurate monthly/quarterly sales forecasting, where applicable
• Build long-lasting partnerships with other team members to improve systems and processes
• Provide consultative reviews, reporting and health-checks to clients on a weekly, monthly, and quarterly basis
• Analyze data to form talking points related specifically to where the customer stands in terms of health
• Think with a customer mindset first, and understand the motivations behind their buying decisions
• Share customer feedback across functions and with the leadership team in a constructive manner in order to resolve customer challenges
• Achieve or exceed established KPIs

Qualifications

• 3\+ years working in Digital Marketing Sales
• Ability to build and maintain internal working relationships and thrive in a fast pace environment with tight deadlines.
• Digital Marketing experience required
• Agency experience is a plus
• Experience working in a CRM
• Bachelor’s Degree required
• Receptive to feedback, willingness to learn and embrace continuous improvement
• Ability to build and maintain relationships with clients and their key personnel
• Exceptional communication and problem solving skills