Product Owner — Wellness Booking & Loyalty Platform

About Us

We're building a booking, loyalty, and customer experience platform for the wellness and beauty industry across the GCC — salons, spas, clinics, and service-based businesses. We operate two products: a white-label platform deployed per client, and a consumer marketplace for discovery and booking. Bilingual Arabic/English with full RTL support and built for local market realities, we give wellness brands in the Arab world a platform that's genuinely made for them — premium, locally compliant, and brand-owned.

About the Role

We're looking for a Product Owner who understands the wellness and salon booking space from the inside — someone who knows how appointments, scheduling, no-shows, and service-business operations actually work, and can turn that into sharp product decisions. You'll own the backlog across both our B2B and consumer products, work shoulder-to-shoulder with design and engineering, and be the voice of the customer and the business in every sprint.

What You'll Do

• Own and prioritize the product backlog across our white-label B2B platform and consumer marketplace
• Translate business goals and real client/market feedback into clear, actionable user stories and requirements
• Work hand-in-hand with UI/UX, engineering, and QA to ship features that solve real problems for salons, spas, and clinics
• Define and refine booking, scheduling, loyalty, and CRM workflows grounded in how service businesses really run
• Run sprint planning, backlog grooming, and stakeholder reviews in Azure DevOps
• Validate releases against business requirements before go-live
• Bring a strong point of view on what "good" looks like in appointment-based products

What You Bring

• 5\+ years as a Product Owner or Product Manager, with direct exposure to booking, scheduling, or appointment-based platforms
• Proven experience in the wellness, salon, spa, or beauty industry — real understanding of their day-to-day operations
• Hands-on experience managing backlogs and sprints in Azure DevOps or Jira
• Strong business acumen — balancing customer needs, technical constraints, and commercial priorities
• Experience with cross-functional agile/scrum teams (design, engineering, QA)
• Excellent written and spoken English; Arabic is a strong advantage given our GCC/MENA focus
• A builder's mindset — comfortable in a fast-moving startup where priorities shift