Solution Engineer, Senior

Solution Engineer, Senior (CSG Systems Inc. d/b/a CSG, Englewood, CO)

Serve as a subject-matter-expert from both a sales and technical perspective and drive the technical close of a sale within the Customer Experience (CX) organization. In collaboration with sales, service, solution architecture, development, and product management, generate new sales opportunities through the creation of unique and compelling solutions, value propositions, messaging, positioning documents, and presentations that align CSG with target markets. Assesses potential application of company products to meet customer needs and creates detailed product specifications for the configuration, development and implementation of solutions for the customer. Design, build, maintain, and modify technical demonstration assets. Mentor, guide, train, and advise other team members. Position requires international and domestic travel up to 50% to various unanticipated locations for ad hoc client requests. Telecommuting is permitted 100%. Position reports to the company HQ in Englewood, CO. Salary: $171,454 - $201,827\.34 per year.

MINIMUM REQUIREMENTS: Bachelor's degree or U.S. equivalent in Information Science, Computer Science or a related field, plus 7 years of progressive, post-baccalaureate experience in the job offered or in a Solution Engineer, Senior related occupation.

Must also have experience in the following: Experience supporting large to mid-sized enterprises across Financial Services and Healthcare verticals, and in using systems including Dynamics 360, Salesforce, and PowerBI; Experience and proficiency in Python, JavaScript, HTML and tools including VS Code, Cursor Ai., MySQL, PostgreSQL, Redshift, AWS Cloud Services, Snowflake, Tableau, and DOMO; Experience in leading large, complex multi-product/solution sales opportunities with proficiency using MS Power point and MS Word to produce technical writing combining technology and business value and building visual architecture and solution designs using tools including Miro and Lucidchart; Experience in serving as liaison between the customer/prospect and the technical teams while translating business requirements into technical requirements. Experience in using Jira, Confluence and Aha for idea, feature, and release submission and tracking features; and Experience in using CX Product/Solution offerings, including Xponent, Interactive Messaging, and Precision Email.

CONTACT: Please submit resume online at: https://csgi.wd5\.myworkdayjobs.com/CSGCareers/job/USCOEnglewoodOffice/Solution-Engineer--Senior--CSG-Systems-Inc-d-b-a-CSG--Englewood--CO-_32255

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