Bilingual HR Generalist

Compensation: $33\.00 – $40\.00 per hour:

Our client is revolutionizing retail with innovative solutions that elevate and humanize the in-store experience. They excel in research, strategy, design, and manufacturing across their global offices. They craft compelling customer journeys, transforming every brand interaction into a memorable experience.

The Bilingual HR Generalist serves as a key partner to employees, leaders, and operations teams, supporting day-to-day human resources functions within a fast-paced manufacturing environment. This role is responsible for employee relations, investigations, performance management, policy administration, training, compliance, and HR operational support. The ideal candidate is a hands-on HR professional who thrives in an employee-facing role, enjoys partnering with leadership, and can independently navigate complex workplace situations while supporting a positive employee experience.

Responsibilities:

• Serve as the primary HR point of contact for employees and leaders across assigned locations and departments
• Partner with managers to address employee relations concerns, conduct investigations, and recommend appropriate resolutions
• Support performance management initiatives including coaching, counseling, corrective action, and progressive discipline
• Provide guidance and interpretation of company policies, procedures, and employment practices
• Facilitate new hire onboarding and orientation programs
• Maintain accurate employee records and HR documentation
• Track and administer compliance-related training, certifications, and employee development programs
• Support payroll administration and serve as backup for payroll processes as needed
• Conduct exit interviews and assist with employee offboarding activities
• Partner with leadership to drive employee engagement, recognition, and retention initiatives
• Assist with HR projects and programs related to compensation, benefits, leave administration, talent management, and organizational development
• Support HR audits and reporting requirements while maintaining data integrity and confidentiality

Qualifications:

• 5\+ years of experience in an employee-facing Human Resources role
• Fluent verbal and written communication skills in both English and Spanish
• Strong employee relations and workplace investigation experience
• Experience supporting performance management, coaching leaders, and administering disciplinary processes
• Knowledge of employment laws and regulations, including Illinois employment practices
• Experience working within manufacturing, distribution, logistics, or union environments preferred
• Experience utilizing HRIS systems, ATS platforms, and Microsoft 365
• Payroll processing experience preferred
• Bachelor's degree in Human Resources, Business Administration, or related field preferred
• Strong interpersonal, communication, conflict resolution, and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Demonstrated professionalism, sound judgment, discretion, and confidentiality

Additional Details:

• 100% on-site position based in Chicago with occasional remote flexibility as business needs allow
• Preferred schedule aligns with manufacturing operations and employee support needs
• Regular interaction with manufacturing employees and leaders on the production floor
• Opportunity to play a key role in shaping employee experience, culture, and HR operations
• Must be comfortable working in a dynamic, hands-on manufacturing environment