Product Owner - Freight Audit Pay Products

Job Type

Full-time

Description

Why TransImpact?

At TransImpact, we create innovative technology solutions that transform shipping operations and optimize supply chain efficiency. We are a rapidly growing SaaS company with a collaborative, results-driven culture built on innovation, flexibility, and high performance. Headquartered in Emerald Isle, NC, we combine a beachside vibe with a commitment to excellence. Our clients include some of the most recognizable names in the industry—and they trust us because we consistently deliver measurable impact.

What’s TransImpact Culture Like?

Our Values Drive Everything We Do. The world changes, but our values remain constant. Since day one, TransImpact has been guided by five core principles:

Work Ethic, Integrity, Professionalism, Passion, and Perfection. T

hese values shape every interaction—whether with clients or colleagues—and every solution we create.

At TransImpact, we believe happy employees create happy customers—and that synergy drives success for all. We foster a supportive environment built on generosity, humanity, and approachable leadership, helping every team member make a meaningful impact.

We’re proud of our culture and our commitment to giving back. Employees are encouraged to volunteer and engage in charitable work, with 20 hours of paid time dedicated to community service.

Workplace Type:

Hybrid if you live within 45 miles of our Emerald Isle, NC or Independence, OH offices (Mon \& Fri remote, Tue–Thu onsite). Otherwise, fully remote from one of the states we are registered in (AR, AZ, CO, CT, DE, FL, GA, ID, IL, KS, MI, MN, MO, MT, NC, NJ, NY, OH, OK, PA, SC, TN, TX, UT, WI, and WV).

Work Hours:

Standard hours: 8:00 AM – 5:00 PM ET. We value collaboration during core business hours, but offer flexibility where possible.

Travel:

Travel will be up to 10% for team quarterly meetings.

Compensation:

We offer a competitive base salary \+ bonus and comprehensive benefits designed to support your well-being.

Perks \& Benefits

Why You’ll Love Working Her

e

• Generous Paid Time Off: Start with 3 weeks of PTO in your first year and enjoy 4 weeks in year two.
• Give Back: Up to 20 hours of Volunteer Time Off (VTO) annually to support causes you care about.
• Summer Fridays: Half-day Fridays during the summer (schedule permitting) for extra sunshine time.
• Flexible Work Options: Hybrid schedule available for team members within 45 miles of the office.
• Comprehensive Health Coverage: Affordable medical, dental, and vision plans for you and your family.
• Retirement Savings: 6% 401(k) match after one year—fully vested from day one of eligibility.
• Office Perks: Stocked snacks, drinks, fancy coffee, and even a putting green to keep things fun.

About The Role

Our Product team is hyper-focused on creating products that turn our supply chain clients into raving fans. We are looking for a Product Owner with fluency in Freight Audit and Pay to develop and execute a product roadmap with a focus on making the complex simple. The Product Owner will work with planning, analysis, and business intelligence elements to create a workflow that makes it simple for small to medium sized enterprises to adopt practices that put their supply chain and operation on par with the big players in the industry. We meet our clients where they are and create an experience that is both easy to adopt and easy to use.

As a subject matter expert in areas of supply chain with specific experience in Freight Audit and Pay Products, you will be the voice of the customer that assures the products thrill customers. The Product Owner reports into the product management organization but works closely with their development and UI/UX counterparts in developing the right product, and then creating artifact and compelling positioning to launch products and features both inside and outside the organization.

Product Strategy

What Your Day-to-Day Will Include

• Translate the day-to-day activities of our users into clear requirements that drive user value
• Working closely with the Product Management Director to prioritize roadmap elements.
• Own and refine the product backlog - balancing long-term vision with short-term iteration.
• A good instinct for must-have functionality vs. nice-to-have.
• Work with customers and other SME’s to understand issues and nuances of work patterns to develop a superior product.
• Listen intently, drive for clarity of problem and clarity of the why behind asks
• Collaborate with UI/UX to define intuitive workflows that reduce friction for users.
• Support go-to-market readiness - helping internal teams understand, demo, and position new functionality.
• Monitor adoption and usage after launch, identifying where the product delivers measurable improvements in accuracy, time savings, or decision quality.

AI-Enabled

• Using AI tools (Claude, Cursor, Copilot, etc.) to accelerate requirements writing, research, and backlog refinement. Not just "open to it”, actively does it.
• Diligently evaluating AI tooling output for relevance, not outsourcing strategic thinking. You can articulate "this decision needs a human" vs. "this should be automated"

Delivery

• Write concise user stories and acceptance criteria grounded in real business use cases
• Follow agile-ceremony cadence (planning, estimation, retro, standup)
• Work closely with product development and QA to prioritize, review work, accept work and iterate as a squad

What You Bring

• BA/BS degree or 2 - 5 years or more of equivalent experience.
• Strong preference for someone with a Parcel/Freight Audit and Pay/Logistics background.
• Preference for experience in Software Product Management or Business Analyst Role.
• Empathy and an insatiable curiosity for the user experience, driven to solve customer needs.
• Thrive in environments where you are balancing different perspectives and competing priorities.
• An ability to collaborate and defend or modify your position as the situation dictates.
• A technical aptitude with business savvy. An ability to speak both languages.
• Conveying complex issues in a simple manner in both oral and a variety of written modes is essential.
• Able to multitask, prioritize, and manage time efficiently.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa.

Candidates must be US based and reside in one of the following states: AR, AZ, CO, CT, DE, FL, GA, ID, IL, KS, MI, MN, MO, MT, NC, NJ, NY, OH, OK, PA, SC, TN, TX, UT, WI, and WV

TransImpact is an affirmative action and equal opportunity employer (EOE)

. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. TransImpact is committed to providing access, equal opportunity, and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact the Human Resource Department, 440-394-2206\.

AI Disclosure

We use AI-assisted tools from LinkedIn and Paylocity to support recruiting tasks like resume searching and screening. These tools process information such as work history, education, skills, and interview responses, but they do not replace human judgment—final hiring decisions are made by people.

We follow all applicable laws, including Title VII and the ADA, and our AI tools are not used in ways that cause unlawful discrimination.

For questions about how your data is used or to request a reasonable accommodation, contact HR at [email protected].

Recruiting Fraud Alert

To all candidates: your personal information and online safety are top of mind for us. At TransImpact, recruiters only direct candidates to apply through our official career pages at www.transimpact.com/careers/jobs.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from TransImpact, please email [email protected].

Important Notice to Recruitment Agencies

TransImpact partners exclusively with agencies on our Preferred Supplier List and does not accept unsolicited candidate submissions. Any candidates submitted without a formal assignment and signed