Business Analyst

Position Summary:

Our partner, a growing, multi-site organization, is investing in the modernization of its technology operations, project delivery processes, and PMO capabilities to support continued growth. As technology initiatives become increasingly complex, they are adding a Business Analyst to improve communication, documentation, and stakeholder alignment across business and technology teams.

This role will serve as a key partner to technology leadership and project management, helping translate business needs into actionable requirements while creating structure across a diverse portfolio of initiatives. Projects may include SaaS implementations, infrastructure upgrades, operational improvements, and software development efforts.

This opportunity is ideal for a Business Analyst who enjoys facilitating conversations, gathering requirements, documenting processes, and helping teams move projects forward in environments where priorities evolve and individuals wear multiple hats.

Experience and Education:

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field
• 5\+ years supporting Business Analysis initiatives within Internal IT organizations
• Experience gathering requirements and facilitating communication between business stakeholders and technical teams
• Background supporting infrastructure, SaaS, operational technology, or software development initiatives
• Experience working within project delivery, PMO, or technology transformation environments
• Proven ability to manage multiple priorities and support projects across diverse business functions
• Experience working in mid-sized or lean organizations where adaptability and cross-functional collaboration are essential

Skills and Strengths:

• Requirements Gathering
• Stakeholder Management
• Process Improvement
• Process Documentation
• Business Process Mapping
• Requirements Documentation
• Cross-Functional Communication
• Meeting Facilitation
• Project Coordination
• Workflow Analysis
• PMO Support
• Requirements Management
• SaaS Implementations
• Infrastructure Projects
• Operational Improvement
• Software Development Lifecycle
• Workshop Facilitation
• Workflow Documentation
• Ambiguity Resolution
• Operational Analysis

Primary Job Responsibilities:

• Gather, analyze, and document business requirements across technology initiatives
• Facilitate communication between business stakeholders, project teams, and technical resources
• Translate business needs into clear requirements, workflows, and actionable project deliverables
• Create and maintain process documentation, workflow diagrams, and supporting project artifacts
• Partner with project managers to support planning, coordination, and delivery activities
• Coordinate stakeholder communication across multiple departments and business functions
• Support SaaS implementation, infrastructure, operational, and software development initiatives
• Identify gaps, risks, dependencies, and areas requiring clarification throughout project lifecycles
• Organize and maintain requirements repositories, project documentation, and supporting materials
• Facilitate stakeholder workshops, requirements sessions, and project meetings
• Support process improvement efforts across technology and business operations
• Track requirements and ensure alignment between business objectives and project outcomes
• Help establish consistency, structure, and operational maturity within a growing PMO environment
• Contribute to organizational initiatives focused on improving project delivery and cross-functional collaboration