Digital Growth Manager

ABOUT THE JOB

Location:

London - Hybrid (Occasional travel to our London office as required)

Type:

Full-time

Experience:

5\+ years

Sector:

Fintech / Savings / Financial Services

ABOUT US

Established for over twenty years, Meteor has historically offered structured products to both retail and professional investors.

More recently, we launched Meteor Savings, a savings platform designed to make saving simpler by giving customers access to savings products from multiple UK-authorised banks through a single platform.

As we continue to grow, launch new banking partners and expand our customer offering, we're looking for a Digital Growth Manager to help drive the next phase of growth.

Working closely with the Marketing Lead, agencies and key stakeholders across the business, you'll play an important role in helping us attract, convert and retain customers.

THE ROLE

The Digital Growth Manager supports the delivery of Meteor's growth strategy through the execution and optimisation of marketing activity across digital channels, customer communications and website journeys.

This is a hands-on role focused on improving customer acquisition, activation and engagement through a combination of data, experimentation and effective campaign delivery.

The successful applicant will be commercially minded, analytically curious and highly organised, with a passion for identifying opportunities, solving problems and improving performance.

The role will play an important part in ensuring growth opportunities are identified, prioritised, delivered and measured.

This is a newly created role at an exciting stage of Meteor's growth. You'll have the opportunity to work closely with senior decision-makers, influence key growth initiatives and help shape the future of the business. While the role is initially offered as a 12-month fixed-term contract, it has been created to support our long-term growth ambitions and offers significant opportunity for development as the business continues to expand.

KEY RESPONSIBILITIES

Growth \& Performance

• Support delivery of Meteor's customer growth strategy across acquisition, activation and engagement.
• Support the planning, execution and optimisation of digital advertising campaigns across paid search, paid social, display and retargeting channels.
• Work with agency partners to improve campaign performance and identify opportunities for growth.
• Monitor affiliate, comparison site and partnership activity, identifying opportunities to improve visibility, conversion and customer acquisition.
• Research, evaluate and test new customer acquisition opportunities and channels.
• Support launches of new products, rates and banking partners.

Customer Journeys \& Communications

• Develop and optimise customer communications and email journeys.
• Identify opportunities for new triggered and behavioural communications.
• Support onboarding, funding, retention and engagement activity.
• Work with agency partners to test and improve customer communications and lifecycle activity.

Website \& Conversion Optimisation

• Support the ongoing development and optimisation of landing pages and customer journeys.
• Identify opportunities to improve conversion performance through content, messaging and user experience improvements.
• Coordinate website updates and campaign landing pages.

Measurement \& Insight

• Monitor performance across acquisition channels, customer journeys and affiliate partners to identify opportunities to improve conversion, customer acquisition and ROI.
• Work with internal stakeholders and agency partners to identify trends, opportunities and areas for improvement.
• Identify customer journey friction points and recommend solutions.
• Translate data and insight into actionable recommendations.

Marketing Operations \& Delivery

• Act as the day-to-day lead for marketing agencies and suppliers.
• Coordinate campaigns, customer communications and optimisation initiatives.
• Coordinate creative testing, refresh programmes and optimisation activity across marketing channels.
• Maintain a pipeline of testing, creative development and marketing activity.
• Ensure activity is delivered accurately, compliantly and on time.
• Support reporting and marketing planning processes.

AI \& Innovation

• Explore new tools and technologies that improve marketing effectiveness and efficiency.
• Use AI to support research, analysis, content development and workflow improvement.
• Contribute ideas and recommendations that help drive continuous improvement.

What We're Looking For

• Experience in digital marketing, growth marketing or performance marketing.
• Good understanding of paid search, paid social, display advertising, customer acquisition and conversion optimisation.
• Experience working with affiliate, partnership or comparison-site marketing channels is desirable.
• Experience with email marketing platforms such as Customer.io.
• Experience working with agencies and external suppliers.
• Strong analytical and problem-solving skills.
• Experience using data to improve marketing performance.
• Strong organisational and project management skills.
• Excellent communication skills and attention to detail.
• A self-starter who enjoys taking ownership and driving activity forward.
• Comfortable working in a fast-moving environment.

Nice to Have

• Experience in financial services, fintech or savings products.
• Experience with GA4, Power BI or similar reporting tools.
• Understanding of SEO, organic search and content performance.
• Experience working in FCA-regulated environments.
• Experience working in a start-up, scale-up or high-growth environment.
• Interest in AI and marketing technology.

Why Join Us?

We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and the office, subject to their role and the needs of our customers and business requirements.

Some of our benefits include:

• Hybrid working
• Matched pension contributions up to 5%
• Private Medical (Optional)
• Life Cover Scheme (Death in Service)
• Cycle to work scheme
• 22 days holiday plus bank holidays (increasing to 27 after five years)
• Competitive bonus scheme (subject to company performance)

Please submit your CV and a brief cover letter providing us with your salary expectations to [email protected]