Graduate Biomedical Engineer / Product Specialist

About Eyerising International

Eyerising International is an innovative medical technology company dedicated to revolutionizing myopia management. We develop cutting-edge solutions that empower eye care professionals to better manage and treat myopia progression. Our team is passionate about creating impactful technologies that improve vision health worldwide.

About the Role

We are seeking a

Product Specialist

to join our team. This is a fantastic opportunity for a recent graduate to join a fast growing successful medical technology company at the forefront of medical device innovation.

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Location:

South Yarra

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Role:

Full-time employment

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Start Date:

Immediate

Responsibilities:

Customer \& Technical Support

• Provide

technical support

to clinics on the backend portal and device usage

• Assist customers with

troubleshooting and issue resolution

Marketing and BD Support

• Analyze market activity and campaign metrics to inform future BD activities
• Contribute to the creation and review of clinically accurate marketing materials, including digital and print collateral
• Assist in managing social media content and campaign scheduling
• Prepare sales reports and coordinate monthly invoicing
• Support planning and execution of conferences, educational webinars, and promotional events

Backend Portal Development \& Testing

• Assist in the development and enhancement of the Eyerising Myopia Management Device backend portal
• Conduct

User Acceptance Testing (UAT)

for new versions of the portal

Logistics \& Inventory Management

• Coordinate

logistics and shipment

of devices to clinics

• Oversee

inventory management

to ensure accurate tracking and availability

Qualifications

Education:

Bachelor's or higher degree in technical field such as biomedical engineering, medical device engineering, science or optometry

Skills:

• Excellent written and verbal communication skills
• Strong problem-solving and analytical thinking
• High attention to detail and a proactive, self-starter attitude
• Ability to work collaboratively in a fast-paced, cross-functional team environment
• Technical skills to support engagement and discussions with clinical community
• Familiarity with backend systems, web platforms, or basic testing methodologies (UAT experience a plus)
• Confidence in providing technical support and liaising with customers or clinics
• Experience or interest in medical/technical writing and document preparation
• Familiarity with content creation, CRM (Hubspot), social media tools, or event support
• Interest in quality systems, audit preparation, and controlled documentation
• Understanding of medical device regulations (e.g. TGA, ISO 13485, IEC standards) coursework or previous experience desirable