Field Services Engineer

Technical Source is hiring 2 Field Service Engineers in Minneapolis, MN. The Field Service Engineer is responsible for maintaining a high standard of professional customer support. In this role, the Field Service Engineer will act as the face for the company, making sure our customer needs are met in a timely and efficient manner.

This person will travel throughout an assigned territory installing, repairing, maintaining, and qualifying laboratory instruments, primarily chromatography and spectroscopy equipment. The role requires a chemistry degree, at least two years of hands-on troubleshooting experience, strong customer-facing skills, and comfort working independently in regulated laboratory environments.

Role #1 – Minneapolis – Need someone with organic chemistry experience (liquid chromatography or gas chromatography).

• Drugs, Solvents, Fuels, Proteins, Pesticides, Food Compounds

• Instruments: HPLC, GC, LC-MS, GC-MS

o HPLC: High-Performance Liquid Chromatography

o GC: Gas Chromatography

Role #2 – Minneapolis – Need someone with inorganic chemistry experience (AA, ICP-MS).

• Metals, Minerals, Trace Elements, Water Contaminants

• Instruments: ICP-MS, ICP-OES, Atomic Absorption (AA)

o ICP-MS: Inductively Coupled Plasma Mass Spectrometry

o ICP-OES

o AA

Additional Job Duties:

• Repair complex chemistry instrumentation onsite at customer locations

• Perform technical troubleshooting and maintenance

• Must be able to physically perform technical tasks with wrenches and tools

Additional Details:

• Company car provided

• Laptop provided

• Phone bill covered

• Monday – Friday only.

• Travel is substantial - 50% overnight travel, working within 4 hour radius

• Chemistry degree is mandatory