Head of Forward Deployed Engineering at CommodityAI

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Head of Forward Deployed Engineering

Salary

Not Disclosed

Company Description

CommodityAI is an early-stage startup building the operating system for the global commodities industry, automating the unstructured data—from emails and PDFs to complex contracts—that powers global trade.

Job Description

As the Head of Forward Deployed Engineering, you will lead the post-sale function, turning signed contracts into successful deployments. You will bridge the gap between customers, product, and engineering, designing technical playbooks and scaling the FDE team to help physical traders modernize their legacy workflows with AI-driven automation.

Location

San Francisco, USA

Why this role is remarkable

• Ownership of the entire post-sale customer function, transitioning customers from contract signature to high-value go-live for a critical industry.
• Opportunity to build a fundamental department from scratch, including playbooks, internal tooling, hiring plans, and automated onboarding workflows.
• Direct impact on the global commodities market by replacing manual, error-prone legacy processes with sophisticated LLM-based extraction and integration systems.

What You Will Do

• Lead complex technical implementations including data modeling, API integrations, and document extraction workflows for physical trading customers.
• Build the FDE function from the ground up, establishing operating cadences, escalation paths, and scalable onboarding templates.
• Translate messy real-world customer requirements into crisp product specifications and work closely with engineering to influence the roadmap.

The ideal candidate

• Over 5 years of experience in Forward Deployed Engineering, Solutions Engineering, or Technical Customer Success at a high-growth startup.
• Hands-on technical proficiency with the ability to write code, debug complex workflows, and reason through LLM-based data models.
• Proven track record of managing multi-stakeholder deployments and a deep curiosity for solving operational edge cases in global logistics.

Who are Jack \& Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

• Jack's an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack's network.
• If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.