HR Operations Manager

Job Summary

The HR Operations Manager serves as a key business partner to Operations leadership, supporting production recruiting, employee relations, and operational excellence. This role leads day-to-day HR operations for the production workforce, manages and develops HR team members, and ensures alignment between HR priorities and operational needs. In collaboration with leadership, the HR Operations Manager develops and refines HR policies and practices that embody the Byrne Brand and comply with applicable laws and regulations, including conducting compliance audits to identify gaps and mitigate risk.

The role partners with leaders to address workplace conflicts and investigations, fosters a positive and inclusive environment, and drives effective recruiting and onboarding strategies. Responsibilities also include overseeing relationships with temporary staffing agencies and continuously improving processes and the employee experience across the organization.

Responsibilities

Essential Duties and Responsibilities

HR Operations \& Compliance

• Collaborate with leadership to develop and enhance HR policies and procedures that promote a fair, consistent, and compliant workplace
• Collaborate with the HR Operations team to address employee life cycle needs, including performance management, promotions, transfers, and terminations
• Assist in ensuring HR practices comply with applicable federal, state, and local laws and regulations
• Conduct regular compliance audits to ensure HR practices align with applicable laws, regulations, and company policies
• Develop and implement corrective actions to address identified compliance gaps and mitigate risk.
• Support HR initiatives, programs, and events that enhance employee engagement and satisfaction
• Own and administer HR Operations systems and tools, ensuring data accuracy, process consistency, and positive user experience
• Identify and drive opportunities to improve, automate, and standardize HR processes by leveraging system capabilities and workflow enhancements
• Ensure HR team members are working closely with Operations leadership to support workforce needs and operational priorities

Employee Relations

• Partner with Operations and business leaders to address employee relations matters, fostering a positive, respectful, and inclusive work environment
• Provide guidance and support in resolving workplace conflicts, conducting investigations, and implementing solutions aligned with organizational values and company policies
• Serve as a trusted resource for leaders and employees on employee relations matters

Recruiting \& Onboarding Strategy

• Work closely with Operations teams to develop and implement effective production recruiting strategies to attract and retain target persona
• Drive initiatives that enhance the employer brand and create a positive, consistent candidate experience
• Lead the development, execution, and continuous improvement of onboarding programs to ensure smooth integration and engagement of new hires
• Oversee and manage relationships with temporary staffing agencies to ensure timely placement of qualified talent
• Collaborate with staffing partners to align workforce needs with business goals and maintain a reliable temporary labor pipeline
• Serve as a primary point of contact in leading the internship program, coordinating planning, execution, and cross-functional participation

Leadership, Engagement \& Operational Support

• Support Byrne’s Certavi et Vici (“I have fought and conquered”) competency framework
• Lead and develop HR team members, ensuring strong performance, accountability, and professional growth
• Support safety initiatives in partnership with Operations and HR leadership
• Support office improvements and facilities-related initiatives in collaboration with cross-functional teams
• Help lead and actively participate in employee engagement subcommittees, including Habits and Habitats
• Support planning and execution of employee events and engagement initiatives
• Drive continuous improvement by evaluating workflows, gathering feedback, and prioritizing HR Operations system and process enhancements

Basic Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field
• 10\+ years of progressive HR experience with a focus on employee relations, policy development, and business partnership
• Strong knowledge of employment laws and regulations
• Experience managing relationships with temp agencies and overseeing recruiting strategy
• Excellent interpersonal and communication skills
• Experience overseeing company 401(k) and benefits plans
• Knowledge of KPIs and metrics
• Proven ability to establish strong credibility, build relationships, and operate in an ambiguous environment while maintaining strict confidentiality
• Can operate in the gray and pivot quickly when direction changes
• Detail-oriented with strong organizational and project management skills
• Able to work fully on-site with frequent plant-floor interaction, including occasional travel to Lakeview and off-shift trainings/events
• Experience using AI to improve work processes
• Experience with workplace investigations

Preferred Qualifications

• Experience managing and leading teams of people
• Experience working in medium-to-large manufacturing environments is a plus
• Intermediate Excel skills
• SHRM certification(s)
• Lean Six Sigma or Continuous Improvement certification(s)

Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds.