IT Vendor Management Analyst

Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Responsibilities

The Opportunity

The IT Vendor Management Analyst plays a key role in ensuring optimal performance, risk mitigation, and cost efficiency across PepsiCo’s IT vendor portfolio. This position partners with IT, Procurement, and Finance teams to drive vendor governance, performance management, and continuous improvement, supporting the company’s strategic technology objectives.

Your Impact

As IT Vendor Management Analyst your responsibilities would consist of:

• Vendor Governance \& Relationship Management
• Support governance activities and relationship management for IT strategic and managed service vendors.
• Create and maintain vendor profiles and documentation for strategic and preferred vendors.
• Coordinate and participate in governance discussions and business reviews.
• Vendor Performance Management
• Track, report, and analyze vendor performance using SLAs, KPIs, and business satisfaction surveys.
• Identify trends and areas for improvement, providing actionable insights to stakeholders.
• Support the implementation of process improvements in vendor management workflows.
• Contract Compliance \& Risk Management
• Resolve inquiries from IT stakeholders related to vendor contracts.
• Assist in managing contract change processes and ensuring compliance.
• Collaborate with Information Security and IT Controls/Audit teams to ensure vendors meet security and compliance standards.
• Resource \& Financial Management
• Validate vendor consumption data (e.g., resource unit validation, volume pricing adjustments).
• Provide input for consumption trend analysis to optimize resource utilization.
• Support IT Finance in developing financial forecasts, business cases, true-ups, and budget plans.
• Ensure accurate and timely reporting across service areas.
• Collaboration \& Stakeholder Engagement.
• Partner with IT services teams, vendor representatives, and internal stakeholders to deploy standard resource management and sourcing processes.
• Provide solutions and follow up on processes impacting the IT Vendor Management area.
• Participate in ad-hoc projects and initiatives within the IT Vendor Relationship Management department.

Qualifications

¿Who Are We Looking For?

Required Skills \& Experience

• Bachelor’s degree in a relevant field or equivalent work experience. 2–3 years’ experience in vendor relationship management, IT governance, or procurement (IT environment). 1–2 years’ experience in contract management.
• Excellent verbal and written communication skills in English.
• Experience in financial management and analysis (preferred). Advanced proficiency in MS Office (Excel, Word, PowerPoint) is a must.
• Experience with reporting tools (e.g., Power BI, Tableau) is a plus }
• Experience with SAP Fieldglass
• Excellent verbal and written communication skills in English.
• Strong analytical skills and attention to detail.
• Negotiation and influencing skills.
• Medium to high understanding of commercial and IT contracts.
• Preferred experience in contract management and review

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.