JIRA Administrator & Agile Coach

Seneca Resources is seeking a

JIRA Administrator / Agile Coach

to support a large enterprise technology organization within the

banking and financial services sector

. This hybrid role is ideal for a professional who combines

deep hands-on JIRA administration expertise with strong Agile coaching capabilities

.

The successful candidate will lead the

modernization, governance, and standardization of enterprise JIRA boards and workflows

, while guiding teams and leadership on

Agile best practices across Scrum, Kanban, and SAFe frameworks

. This role plays a critical part in strengthening Agile maturity, improving delivery predictability, and ensuring consistent Agile tooling practices across technology teams.

This position offers the opportunity to work with

enterprise Agile tools, cross-functional technology teams, and leadership stakeholders

to drive continuous improvement and operational excellence.

Key Responsibilities

• Conduct comprehensive

assessments of current JIRA configurations, workflows, and usage across teams

• Lead

modernization and standardization of JIRA boards, permissions, governance structures, and workflows

• Serve as an

Agile Coach for Scrum, Kanban, and SAFe teams

, promoting Agile best practices

• Facilitate

Agile ceremonies

including sprint planning, daily stand-ups, sprint reviews, and retrospectives

• Coach

Product Owners and teams on backlog management, prioritization, and user story development

• Monitor and support

sprint delivery through JIRA or Azure DevOps boards

• Identify, escalate, and help remove

delivery impediments and risks

• Promote

Agile maturity, self-organization, and continuous improvement across teams

• Coordinate

cross-team dependencies across multiple products and stakeholders

• Track and communicate

Agile delivery metrics including velocity, predictability, and team performance

• Foster collaboration between

technology teams, product leadership, and business stakeholders

• Support enterprise

Agile transformation initiatives and governance frameworks

• Create and maintain

product status reports aligned with PMO standards

Required Skills / Education

• 5\+ years of JIRA Administration experience

, including board configuration, workflow design, permissions, and governance

• 3\+ years of Agile coaching experience

supporting Scrum, Kanban, or SAFe teams

• Strong expertise with

enterprise Agile tooling

, including JIRA (primary) and exposure to Azure DevOps

• Experience establishing

Agile governance standards and consistent workflows across teams

• Demonstrated ability to coach

Scrum teams, Product Owners, and stakeholders

• Experience facilitating

Agile ceremonies and supporting delivery execution

• Strong

communication, facilitation, and leadership coaching skills

Preferred Qualifications

• Experience working in

banking or financial services environments

• Knowledge of

enterprise Agile transformation initiatives

• Familiarity with

Agile performance metrics, reporting, and PMO governance

• Experience supporting

large-scale enterprise technology teams

Additional Requirements

• Ability to pass a

credit check as part of the onboarding process

• U.S. Citizenship or Green Card required

About Seneca Resources

At Seneca Resources, we are more than just a staffing and consulting firm—we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an

Equal Opportunity Employer

, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.