Junior Full Stack Developer

Description

Helfy is looking for

6 junior Tech Operations Engineers

to join our growing team in Tbilisi and help us keep our platform stable, healthy, and running 24/7\.

As a Tech Operations Engineer, you will act as the

NOC (Network Operations Center)

while our

SRE team is offline

. You’ll support our

Customer Support (CS)

team with technical issues, monitor system health, investigate incidents, and solve problems quickly to ensure smooth operations around the clock.

Location:

Kostava str. Tbilisi, Georgia

(the job is on-site)

Schedule:

40 hours per week, scheduled across 8-hour shifts (morning, evening, night)

Responsibilities

• Monitor system health, performance, logs, and alerts during your shift
• Act as the first technical point of contact for the Customer Support team
• Investigate and resolve technical issues reported by CS or detected via monitoring
• Debug backend and frontend issues (React \+ Node.js stack)
• Support incident response and ensure proper escalation when needed
• Identify recurring problems and propose long-term fixes
• Write clear technical notes and shift handover updates
• Collaborate with SRE and development teams to improve system reliability
• Maintain internal documentation for common issues and solutions

Requirements

• Fluent English (team is international)
• 0-2 years of experience with React, Node. js, Express.js
• Knowledge of MySQL databases
• Experience with Next.js will be a plus
• Strong interest in software development
• A tech enthusiast with strong problem-solving mindset and determination to learn