Learning and Development Manager

Company Name:

IMS Group (Interactive Manpower Solutions Pvt. Ltd.)

Company Website:

https://imsplgroup.com/

LinkedIn URL

:

https://www.linkedin.com/company/ims-group-pvt-ltd/mycompany/

Instagram Page:

https://instagram.com/imsplgroup?igshid\=MzRlODBiNWFlZA\=\=

Facebook Page:

https://www.facebook.com/profile.php?id\=100064152248422\&mibextid\=ZbWKwL

Job Title:

Learning \& Development - Manager

Division:

Foundation.

Location

: Ahmedabad - Onsite.

Shift Timing:

UK Shift

About Company:

IMS Group is a Global Workforce Solutions company with a mission to accelerate and transform businesses’ way of working through a range of flexible and comprehensive offshoring services. We have 250\+ global brand partners across the US, UK, EU, and APAC regions through our services. Our family consists of over 3,000 employees, who operate from three global operations offices in India (Ahmedabad \& Jaipur) and the Philippines (Manila), while our sales operations are based in the US, UK, and Australia. We are a part of the Empresaria Group PLC., UK, a global, publicly listed staffing company.

The IMS Group divisions are seamless extensions to your teams, with experts handling your operations to elevate your business.

•

IMS People Possible

, our flagship brand, provides Offshore Recruitment Services.

•

IMS Decimal

supports companies with Outsourced Accounting and Financial Back-Office Services

•

IMS Datawise

specialises in Business Process Management Outsourcing Services

•

IMS nHance

provides Offshore Marketing Solutions.

•

IMS Nucleii

provides Offshore Managed IT Services.

Responsibilities:

Learning \& Development Execution

· Support the implementation of the annual L\&D plan and training calendar.

· Coordinate and deliver training programs across business units.

· Track and report training KPIs such as attendance, completion, and feedback scores.

Training Need Identification (TNI)

· Assist in gathering training requirements by collaborating with managers and stakeholders.

· Analyse performance data and feedback to help identify skill gaps.

· Support the creation and maintenance of competency frameworks.

Content Development \& Facilitation

· Develop training materials, presentations, handbooks, and assessments.

· Facilitate behavioural and functional training sessions when required.

· Ensure content remains updated, relevant, and aligned to business goals.

LMS \& Digital Learning

· Manage day-to-day operations of the Learning Management System.

· Monitor digital learning adoption, course completions, and engagement metrics.

· Coordinate with vendors and internal teams to upload, update, and maintain e-learning content.

Compliance \& Audit Support

· Track and ensure timely completion of mandatory and compliance training.

· Maintain accurate training records for internal and external audits.

· Support audit documentation and data accuracy.

Stakeholder \& Vendor Management

· Coordinate with external trainers, consultants, and vendors for training delivery.

· Liaise with internal stakeholders to ensure smooth program execution.

· Collect and consolidate feedback for continuous improvement.

Team Support \& Self-Development

· Support L\&D team initiatives and contribute to cross-functional projects.

· Continuously upskill through workshops, certifications, and knowledge sharing.