Manager, People Operations

At the San Francisco 49ers, our mission is simple but powerful:

to create meaningful moments that inspire and connect.

Whether it’s on the field, in the community, or behind the scenes, we’re united by the belief that the work we do has the power to bring people together and leave a lasting impact.

Success here takes more than passion; it’s about bringing your best to every challenge. We thrive by balancing priorities with precision, making thoughtful decisions in fast-paced environments, and always looking ahead to what’s next. Our team is built on core competencies that shape how we work: adaptability, integrity, collaboration, strong communication, and a relentless focus on continuous improvement. Together, these qualities fuel our ability to deliver world-class experiences for our fans, partners, and community.

If you’re excited about being part of a supportive team where you can develop your skills, share your ideas, and help make a difference, we’d love to have you join us.

Position Summary:

We’re looking for a People Operations Manager to help power a championship-level employee experience for the San Francisco 49ers organization. In this role, you’ll lead key people programs—including benefits, wellness, compliance, and leave of absence administration—ensuring our team members have the support they need to perform at their best.

You’ll support compensation administration, employee relations, and employee events, while contributing to projects that strengthen our culture and operations. If you’re passionate about people, thrive in a fast-paced team environment, and want to help build a workplace where great teams win together, we want you on our roster.

Responsibilities and Duties:

• Manages communication and tactical execution of employee benefits, including but not limited to health insurance, voluntary/opt-in benefits, COBRA, PTO, and Company Holidays, while serving as primary liaison with benefits broker and multiple third-party vendors.
• Develops monthly Employee Wellness Program initiatives, including contracting vendors, managing budget, and day of event execution.
• Reviews, audits, and processes weekly enrollment and monthly benefits billing.
• Administers the leave of absence program, including distributing and collecting required paperwork and communicating leaves internally.
• Leads the interactive process for ADA Accommodations.
• Interfaces with Risk Manager to provide information for Workers’ Compensation claims and to coordinate compliance with California required Heat Illness Prevention Plan
• Ensures regulatory compliance by overseeing timely and accurate filing of Form 5500, EEO-1 reports, California Pay Data Reporting, ACA reporting, and other federal, state, and local employment compliance requirements.
• Conducts and compiles People Operations analytics, including turnover trends, employee survey insights, People Operations calendar, and workplace/event utilization.
• Executes and manages employee engagement events, including monthly team huddles, in-season celebrations, and ad hoc experiences.
• Conducts first-day onboarding presentations, maintains and updates onboarding materials, and distributes new employee and benefits-related communications.
• Assists with Employee Relations, including conducting thorough and effective investigations and applying policies and discipline fairly and consistently as needed.
• Assists with exit interviews for full-time staff employees.
• Assists with maintaining records in HRIS and timekeeping systems as needed.
• Provides back-up support for People Operations Coordinator.
• Runs ad hoc reports in HRIS.
• Maintains up-to-date knowledge of HR best practices and applicable employment laws, ensuring processes and reporting remain compliant with federal, state, and local requirements.
• Other duties as assigned.

Required Abilities and Skills:

• Demonstrated ability to actively listen and communicate with empathy, using both verbal and nonverbal cues to understand employee needs and respond thoughtfully.
• Strong critical thinking and problem-solving skills, with the ability to assess information, evaluate situations, and determine appropriate solutions.
• Ability to build trust and credibility by delivering responsive, reliable, and people-centered support to employees, leaders, and cross-functional partners.
• Proven ability to develop strong relationships across all levels of an organization through authentic, inclusive, and engaging communication.
• Highly organized with the ability to manage multiple priorities, meet deadlines, and execute on key objectives in a fast-paced environment.
• Strong time management and prioritization skills, with the ability to balance competing responsibilities while maintaining attention to detail.
• Excellent written and verbal communication skills, with the ability to convey information clearly, professionally, and with sound judgment.

Education and Experience:

• At least 5-7 years’ relevant work experience; or an equivalent combination of education and experience.
• PHR or SHRM-CP certification preferred.
• Knowledge of computerized information systems and human resources applications.
• Advanced Excel, PowerPoint, and Microsoft Word skills, including the development of complex spreadsheets and presentations, and experience preparing, documenting, and presenting narrative reports and statistical analyses.
• Knowledge of current federal and California state labor and benefit laws and regulations required.
• Experience administering benefits and leave programs required.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

The employee will be sitting in a typical office environment the majority of the time and may be exposed to outdoor weather conditions.

The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

This position requires the ability to work extended hours and/or weekends.

Travel:

0% of travel time expected for the position.