Officer - Business Analysis

I. MAJOR RESPONSIBILITIES AND DUTIES:

• Performs business analysis for projects of low to medium complexity.
• Engages stakeholders and business owners to understand, define, validate and document business requirements.
• Analyzes business requirements and identify risks and gaps in requirements/processes. Work with subject matter experts and stakeholders to understand, resolve, validate and document.
• Coordinates and facilitates requirements gathering meetings. Track requirements status throughout the project.
• Documents and facilitates approval of business requirements in various forms such as Change Request, Business Requirements Document, Interface Requirements Document, Business Process Workflows.
• Participates in Vendor Sourcing activities by providing input on business requirements as selection criteria.
• Documents requirements traceability with support from testing team and project manager.
• Serves as a subject matter expert on business requirements and related applications.
• Works with manager and/or Sr. Specialist to prioritize workload as needed.
• Assists in identifying potential business risk in fixes for system issues or bugs.
• Conducts in-depth system training to business users as needed.
• Provides input on system training content related to business process and user functionality.

II. JOB SPECIFICATIONS

Educational Requirement:

• Bachelor's Degree in IT/Business or equivalent years of experience.
• Any related IT, Management or Technical type certification is an advantage.

Experience Requirements:

• 1\+ years experience in IT Business Analysis
• Knowledge of Casino, Hotel, Finance, Food \& Beverage, Back of House Admin applications is a plus.

Leadership Skills:

• Facilitation and coordination skills
• Ability to build and maintain stakeholder and business user confidence
• Initiative and proactiveness in communicating risks and gaps related to requirements to facilitate resolution.
• Ability to communicate with individuals and groups from all levels of the organization.
• Good problems solving skills
• Ability to think critically and evaluate solution options

Technical Skills:

• Business Analysis
• Business Requirements Documentation
• Business Requirements Management
• Process mapping and documentation
• Advanced knowledge of MS Office applications
• Working knowledge of MS Visio

Other Qualifications:

• Excellent verbal and written communication skills.
• Proficiency in both spoken and written English is a must.
• Tagalog and Japanese speaking is an advantage but not an absolute necessity.
• Excellent attention to detail; Highly analytical
• Good time management and organization skills.