Operations Manager

Position Overview

20 Majors, LLC

is seeking a highly organized and detail-oriented Operations Manager to support the day-to-day operations of a dynamic and growing organization. This role will serve as a key operational resource across finance, accounting, human resources, licensing/marketing, and corporate administration. The ideal candidate is proactive, analytical, and capable of managing multiple priorities while maintaining a high standard of accuracy, professionalism, and confidentiality.

Key Responsibilities

General Accounting \& Reporting

• Facilitate the end-to-end preparation of internal and external financial statements, budget packages, management reports, and executive board materials.
• Develop and refine reporting workflows to enhance data integrity, reporting accuracy, and departmental efficiency.
• Monitor financial performance through variance analysis and reconciliation of balance sheet accounts.
• Identify, investigate, and resolve financial discrepancies with a high degree of urgency and professional discretion.
• Support the maintenance of the general ledger to ensure all business activity is captured accurately and in a timely manner.
• Coordinate with the Senior Controller and external accounting partners on finance process improvements, automation initiatives, and special projects.

AP/AR \& Treasury Management

• Manage the full-cycle Accounts Payable process, including invoice processing, coding, approval tracking, and vendor payments.
• Oversee Accounts Receivable billing, monitor incoming receipts, and assist with collections activities to support healthy cash flow.
• Support banking operations by monitoring account activity, initiating wire transfers, and coordinating with banking partners as needed.
• Execute cash management functions, including monthly bank reconciliations and monitoring liquidity across multiple entities.
• Assist leadership with cash flow reporting, budgeting, and financial planning initiatives.

Human Resources \& Employee Administration

• Coordinate employee benefit programs, including health insurance, retirement plans, and other employee resources.
• Assist with onboarding, offboarding, employee records management, and general HR administration.
• Serve as a liaison with external HR, payroll, and benefits providers to ensure smooth and efficient operations.

Licensing/Marketing Operations

• Coordinate the collection, tracking, and consolidation of monthly and quarterly licensee sales reports to support management reporting, royalty monitoring, and strategic decision-making.
• Maintain and update licensing contract summaries, ensuring key business terms, territories, product categories, royalty structures, minimum guarantee schedules, renewal dates, and other critical provisions accurately reflect executed agreements across the licensing portfolio.
• Support website updates, digital marketing initiatives, and miscellaneous marketing projects as needed.
• Assist with planning of corporate meetings, trade shows, and events, including the Jack Nicklaus Brand Council, PGA Show, and other company initiatives.

Strategic \& Operational Support

• Assist in the preparation of schedules and supporting documentation for annual audits, tax filings, and regulatory requirements.
• Facilitate business license renewals, insurance policy administration, and the organized maintenance of corporate records.
• Identify and implement process improvements to streamline data entry, expense tracking, reporting, and monthly close procedures.
• Coordinate cross-functional projects across finance, licensing, marketing, and operations teams.
• Perform additional administrative, operational, and financial duties as assigned to support departmental continuity and organizational objectives.

Qualifications

Required

• Education:

4-year degree in Accounting, Finance, Business Administration, Economics or a related field.

• Experience:

2\+ years of professional experience in accounting, finance, business operations, corporate administration, or a related role. Demonstrated ability to work across departments and coordinate with both internal stakeholders and external service providers.

• Technical Skills:
• Strong proficiency in Microsoft Excel, including pivot tables, lookups, formulas, and financial analysis.
• Proficiency in Microsoft Office Suite and Google Workspace, including Word, PowerPoint, Docs, and Sheets.
• Experience with Pitch.com to assist in preparation of executive-level materials and business summaries.
• Experience with accounting and financial management systems.
• Knowledge:

Strong understanding of GAAP and professional ethics.

Preferred

• Background in Design services, financial services, or legal environments.
• Proven ability to solve problems independently and anticipate leadership needs.