Operations Manager

Company Overview

Join one of Australia’s fastest-growing electrical wholesalers and be part of something genuinely exciting.

At Tradezone, we partner with some of the most recognised and respected brands in the Electrical, Solar and HVAC Industry, including Clipsal, Hager, NHP, Jinko, Sigenergy and many more. With multiple Distribution Centres nationally and continued rapid growth, we are investing heavily in our people, technology, and infrastructure to build a business that leads the industry — not follows it.

Role Overview

We are now looking for an experienced Operations Manager to play a key leadership role in the launch of our brand-new West Brisbane Distribution Centre located in Bundamba.

This is a rare opportunity to be involved from the ground up. You won’t just be stepping into an existing operation — you will help shape, establish, and grow a major new DC that will become a critical part of Tradezone’s national network. From overseeing the initial setup and fit-out through to building efficient processes and leading a high-performing team, this role offers the chance to make a genuine impact within a rapidly expanding business.

You will work closely alongside our National Operations Manager \& National Commercial Manager, who are equally passionate about delivering exceptional customer service and driving the continued growth of Tradezone. Together, you will help build a DC known for speed, service, reliability, and culture.

We are looking for someone who thrives in a fast-paced environment, enjoys building and improving systems, leads from the front and can remain calm under pressure while helping bring a growing operation to life.

At Tradezone, culture matters. We are a “please and thank you” company where respect, politeness, teamwork and humility are highly valued. We believe great businesses are built by good people who genuinely care about their customers and each other.

What’s on Offer:

• Work in a brand new 11,000m2 warehouse.
• Work with the latest technology including robotic picking and Satellite racking
• Brand new forklifts and picking machinery at your disposal.
• With the help of 3 shift managers, you will shape and mentor 30\+ staff across 3 shifts (24 hour operation) to become a harmonious and efficient team.
• Work for a Dynamic and supportive company.
• Take ownership and play a vital role in future direction of the company.

The Role:

• Coordinate the day-to-day operations of the warehouse including leading a team of Shift Managers.
• Observe and analyse receiving, put away, picking and driver KPI’s and outcomes.
• Delegating workload according to work team specific requirements.
• Manage employee KPIs by measuring performance and providing regular individual feedback to staff via performance reviews to drive continuous improvement.
• Work autonomously, in a fast-paced warehouse environment whilst problem solving and guiding staff through the daily challenges, ensuring operational excellence.
• Lead a culture of zero harm through effective risk management and consultation with the team regarding all health and safety matters.
• Assist all warehouse Shift Managers to manage their respective workloads, assisting them to schedule and assign employees to relevant shifts, ensuring all receiving, put away and dispatch KPI’s are met. Following up on work results and outcomes and adjusting where required to ensure successful future outcomes.
• Lead the team in line with the values and leadership behaviours of our company.
• Build and maintain effective team relationships, implementing emotionally intelligent relationship building strategies, to ensure quality, culturally sustainable effective staff relationships.
• Actively identify opportunities for continuous improvement.
• Ensure all Safety System Databases and Audits are kept up to date.
• Work in accordance with Tradezone’s best in class Mission and Vision.

Skills and Experience:

• Minimum 5 years

hands on experience

in a similar management role is essential.

• Sound ability to utilise desktop-based programs including Microsoft Office.
• Demonstrated strong organisational and leadership skills including problem solving and decision making.
• Proven ability to prioritise competing demands and effectively manage busy workloads.
• Strong written and verbal communication with the ability to effectively communicate with Executive Management regarding senior, high level topics including KPIs and performance management processes.
• Proven ability to prioritise workload, meet established targets/objectives/deadlines and manage a varied workload in a busy environment.
• Proven ability to work with various teams at all management levels.
• Strong communication skills, with the ability to work collaboratively across a broad range of business units.
• Display a high level of social emotional awareness, with the ability to communicate effectively with all stakeholders across the organization.
• Current and valid forklift Licence – LF essential.
• Hands on and positive attitude.
• Highly motivated with the ability to motivate staff.
• Ability to use own initiative and exercise judgement in matters for which there are no established procedures.
• Basic technical and IT based skills.

Company Culture and Benefits

Tradezone is part of the Kingston Family Group – an established business operating for over 40 years. We span across the Entertainment, Consumer Electronics, Film, and Electrical industries. We have offices and distribution centres in Sydney, Melbourne, Adelaide, Perth, Brisbane and the Gold Coast.

Being part of a family company, you will instantly recognize that our people and culture form the backbone of our success. As a result, you will enjoy the following rewards and benefits:

• Full-time permanent role - accrue paid sick and annual leave for your leisure \& no weekend work!
• Weekly pay cycles.
• Spacious and modern office space.
• Monthly staff appreciation celebrations.
• Job security – We are here to stay! We are looking to create a respected business spanning generations.
• Rapidly growing, national organisation with exciting career progression opportunities.

We are constantly seeking creative and enthusiastic individuals to join our team. If this role sounds like you, we look forward to receiving your application! No agencies please.