Operations Support Assistant

About Liberty:

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience —with safety and reliability at the forefront. We’ve built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.

Overview:

The Operation Support Assistant is responsible for supporting the regional operational team in managing and administering systems, maintaining project files and accounts and supporting the broader office through administrative support. The broad spectrum of duties includes Systems administration and Operations Support.

Duties \& Responsibilities:

System Administration

• Manage HH2 projects across all sites, including establishing new user access, issuing password resets, and adding new employees to designated payroll groups.
• Deliver systems training for Liberty field and office staff, as well as external users; update training guides and materials as needed.
• Ensure accurate assignment and maintenance of payroll approval paths for all jobs.
• Verify that all laborer, carpenter, and operator time is entered correctly each week and coded properly based on union/non-union requirements; ensure weekly client approval and escalate unapproved hours to the PM team.
• Provide payroll processing support to Payroll Managers.
• Manage fuel card requests and distribution.
• Oversee all Core Cloud expenses, including gathering backup from the Liberty team and ensuring entries are properly coded for approval.

Operations Support

• Open jobs in HH2, Rental Results, and other systems; coordinate with Accounting and PM teams on cost code setup and respond to new cost code requests as needed.
• Maintain the active job list in HH2 and review regularly for job closures.
• Communicate with client teams to address requests and prioritize departmental needs.
• Save and organize weekly job labor backup files for Accounting and PM teams across all projects.
• Coordinate and schedule regional weekly operations meetings.
• Provide administrative support to Liberty operations and leadership teams as needed.
• Assist with new hire and layoff paperwork for field employees.

Project Management Support

• Create, track, and distribute Change Order Requests monthly for payment application submissions.
• Collaborate with the Business Administration Team to ensure StratusVue is updated with all CORs and aligned with contract values.

Compliance Support

• Support Labor Services companies in proper setup for rate‑compliance projects (Certified Payroll, Responsible Wages, etc.), including establishing systems for tracking and ensuring compliance.
• Collect and verify certified payroll reports to ensure accuracy and compliance for all Labor Service providers.
• Request, verify, and track Certificates of Insurance for all labor vendors across all projects, ensuring compliance with project‑specific requirements.

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Qualifications:

• Proficient in basic administrative functions and skilled in the use of office equipment and computer software including Microsoft Word, Excel and Outlook.
• Ability to manage and prioritize tasks/projects with little supervision.
• Excellent written and verbal communication skills.
• 4-year college degree or equivalent work experience desired.
• Construction background preferred, but not necessary.
• Professional appearance and manner.
• Ability to travel to various job sites.

Working Conditions:

While performing the duties of this job, the employee is regularly required to stand for long periods of time; talk or hear; walk; sit. The employee is frequently required to reach with arms and/or hands; bend, kneel; stoop, crouch or crawl and climb; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is occasionally required to lift and/or move up to 30 lbs. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The employee will spend their time on the physical jobsite; in a construction trailer; and occasionally an office building. This position is exposed to high temperatures; cool/cold temperatures; and loud noises.

Disclaimer:

The Above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.