Patient Services Support Coordinator

Overview

Scope of Responsibilities:

Works under direct supervision and follow standard procedures to accomplish assigned tasks.

Job Summary:

Perform various clerical and administrative support duties throughout Specialty Pharmacy

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Responsibilities

• Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
• Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
• Responsible for organizing and mailing letters to patients.
• Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
• Responsible for providing support to Call Center Representatives who are not working physically in the facility
• Assist call center operations with miscellaneous reporting tasks
• Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
• Role requires 100% attendance in the physical facility.
• Perform other duties as assigned

Qualifications

Educational Requirements:

• Minimum: High School Diploma or GED
• Preferred: AS Degree or higher in Business Administration or related field

Experience

• Preferred: 0-2 years of experience in a similar position

Special Conditions Of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$ 17\.00-18\.00 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience , and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state , and federal regulations as it pertains to minimum wage requirements .