Principal Designer – Practice Excellence

About This Job

Think Design Collaborative

Location:

Bengaluru, Karnataka, India

Work Mode:

On-site

Industry:

Design Services,Information Services,Technology, Information and Media

Job Description

At Think Design, we have spent over two decades helping organizations solve complex business problems through design. Over time, we have built a strong Experience Design practice rooted in Research, Design Thinking, collaboration, and continuous learning.

As we grow, we are looking for a senior designer who can help strengthen and evolve our design practice at scale.

This role offers the opportunity to work closely with the CEO and the design leadership team to shape the next phase of Think Design’s practice, capabilities, knowledge assets, and strategic initiatives.

It is suited for a practicing designer who enjoys solving complex problems, shaping design approaches, influencing large initiatives, and evolving how experience design is delivered in a changing world.

What You’ll Do

• Partner with the CEO and design leadership team on strategic design initiatives across Think Design
• Contribute to the evolution of our Experience Design practice across UX, UI, Service Design, Customer Experience, Research, and emerging disciplines
• Strengthen and evolve Think Design’s methodologies, frameworks, toolkits, and ways of working
• Help shape new approaches, offerings, and capabilities in response to changing client needs and technology shifts
• Contribute to framing complex client challenges, identifying strategic opportunities, and building high-impact proposals
• Review and strengthen design thinking, problem framing, solution approaches, and experience strategies across engagements
• Drive initiatives that improve design quality, consistency, and thought leadership across the organization
• Curate and elevate knowledge assets, case studies, credentials, and thought leadership
• Contribute to case studies, publications, and industry narratives that reflect Think Design’s point of view
• Explore and integrate emerging technologies, including AI, into design processes, workflows, products, and services
• Work across teams to enable learning, collaboration, capability building, and innovation

Who We’re Looking For

• 12–18 years of experience in Experience Design, UX, Service Design, Product Design, Interaction Design, Design Strategy
• Strong hands-on foundation in user-centred design and research-led problem solving
• Experience across research, strategy, information architecture, interaction design, service design, UI systems, and customer journeys

About Think Design

Think Design is an award-winning UX Strategy firm with expertise in User Research, Data, UI UX Design and CX. Since 2004, we have been powering mission-critical initiatives of some of the world’s most renowned organisations and brands, transforming businesses across industries and impacting millions of users through our outcomes.

Think Design was founded by 3 Designers from NID, Ahmedabad, with a motivation to change the design landscape in India. Today, Think Design is part of Havas Group, one of the world’s largest Media \& Communications groups with presence in 100\+ countries.

To know more about us, please visit https://think.design/