Procurement Specialist (IT)

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB)

is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center is the

2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide

business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position Overview

The IT Procurement Specialist is responsible for managing the acquisition of technology products, services, and solutions for our banking organization. This fast-paced role requires expertise in full P2P processes, vendor onboarding \& TPRM skills, contracting, commercial negotiations and a strong understanding of banking technology requirements and compliance standards. The position will engage support from functional subject matter experts (eg, legal, risk management, finance) as appropriate, and high-level collaboration with various teams within Credit Agricole and external vendors. The position reports directly to the Head of Procurement - CACIB Singapore and ISAP.

Main Responsibilities

1\. Procurement Process Management

• Source and evaluate vendors, products, and services with the use of RFP/RFQ/ procurement strategies, to align with the bank's technology strategy and business needs
• Negotiate contracts T\&Cs, pricing, and service level agreements with technology vendors to ensure optimal value
• Collaborate with internal teams, business units, and stakeholders to understand procurement needs, identify requirements/ specifications and ensure alignment with organizational goals
• Manage the complete procurement lifecycle from requisition to delivery, 3-way match payment, implementation and vendor service quality review
• Maintain accurate procurement documentation, tracker and records for audit purposes
• Conduct market research to identify emerging technologies and cost-saving opportunities
• Ensure compliance with banking regulations, internal procurement policies, and industry standards

2\. Vendor Management

• Develop and maintain relationships with key technology suppliers and partners
• Monitor and evaluate vendor performance against contractual obligations and SLAs, addressing any issues that may arise
• Support internal teams, business units, and stakeholders in vendor management activities

3\. Contract Management

• Draft, review, and manage contracts, change requests, SOWs and addendums, with suppliers, ensuring compliance with company policies and legal requirements.
• Work with legal to finalize contracts with selected vendors, ensuring compliance with organization policies and legal requirements.

4\. Vendor Onboarding \& Third-Party Risk Management (TPRM)

• Responsible for timely coordination with internal stakeholders and vendors for Vendor Onboarding and the TPRM process
• Coordinate with Risk, Outsourcing \& various departments to ensure risk assessments, tracking of risks are captured on internal tools
• Conduct vendor due diligence, risk assessments, and compliance reviews covering TPR, data risk, MAS outsourcing and EU DORA guidelines

Qualifications

• Bachelor's degree in Business, Commerce, Information Technology, or related field
• 3\+ years of procurement experience, preferably 1-2yrs in banking/regulated services
• Knowledge of banking industry regulations and compliance requirements (e.g. MAS658, DORA)
• Experience with P2P Process, contract management, and vendor relationship management
• Understanding of IT infrastructure, data centres, software licensing models, and technology services
• Strong analytical skills with ability to evaluate complex proposals and contracts
• Excellent negotiation and communication skills

Preferred Skills

• Certification in procurement or supply chain management (CIPS, CPSM, CPM)
• Experience with procurement \& contract process, invoicing, payments, risk management and KYS tools - SAP, CONCUR, OTTER, COSMOS, FIRCOSOFT, ServiceNow, DocuSign etc
• Knowledge of data center procurement, infra, h/w, s/w, outsourced consultancy services, storage, facilities, building management and broad range of categories
• Familiarity with cybersecurity requirements in banking
• Project management experience

What We Offer

• Professional development opportunities
• Collaborative work environment in a leading financial institution
• Opportunity to influence technology decisions that impact banking operations

This position plays a critical role in ensuring our bank acquires the right solutions to maintain operational excellence, security, and competitive advantage in the financial services industry.