Project Manager / Senior Project Manager

At Coface we make trade happen everyday

Our 5,200 experts representing 80\+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

MISSION :

This position is responsible for leading complex regional projects and driving disciplined execution aligned with PMO governance and strategic PO/business priorities. Coordinate project excecution of assigned business and/or organizational projects per the defined scope, target state and success criteria. Ensures high‑quality delivery across the full project lifecycle, Translate business directives to a creditable project plan with clear roles and responsibilities, deliverables, and timeline. Articulate and escalate problems to Senior Management/Heads, bring the right stakeholders together to resolve issues. Manage and perform the new processes till the point of go-live or assigned to permanent process owner. Leverages digital project tools such to enhance operational efficiency through improved project tracking, reporting, and cross ‑functional collaboration.

MAIN RESPONSIBILITIES:

• Project Leadership \& Delivery

Use your knowledge in project management \& continuous improvement to manage individual projects; identify, and manage risks in the project cycle and resource management.

Coordinate End to End User Acceptance testing phase in the region and ensure successful and timely delivery.

Identify the project hurdles, surfacing them to the right stakeholders and ensuring closure and following through to ensure delivery of the project on time

Timely execution of assigned tickets and initiatives including identifying and managing dependencies, providing transparency and status update to stakeholders and PMO ensuring timely closure of milestones / deliverables, and managing appropriate project governance processes / approvals.

• PMO Governance, Tools \& Standards

Ensure full compliance with PMO/Program Manager methodologies, templates, and reporting cadence. Own, utilize and maintain internal project tools updated with boards, tickets, sprint planning, and backlog refinement as part of project tracking.

• Stakeholder, BT \& Cross‑Functional

Collaboration Act as the main liaison between business units, BT teams, regional stream leaders and PO to collaborate closely with BT stakeholders on solution design, system enhancements, testing cycles, deployment planning, and support readiness. Facilitate steering committees, sprint reviews, project working groups, and status meetings.

• Risk, Issue \& Dependency Management. Identify, assess, and actively mitigate project risks, issues, and dependencies. Maintain RAID logs with clear ownership, timelines, and escalation triggers. Ensure transparent communication with senior stakeholders regarding impacts and decisions.
• Change \& Adoption Management

Work with change management teams to drive adoption, communication, and business readiness.Support training plans, UAT coordination, and stakeholder engagement.Ensure successful transition to BAU with proper handover documentation and lessons learned.

Reporting \& Daily activities

• Support reporting portfolio and post go live CM tracking analysis Provide data, statistics, KPIs on projects to the Program Manager.
• Respond promptly \& effectively to function requests and ensure that the appropriate action is taken.

Risk \& Compliance:

• Adhere to compliance standards as set by Coface and Financial Regulators.

Qualifications

Degree educated in Process and Project management, six sigma, Finance, Business Administration, Operations, Project/Lean/Agile management, Banking or equivalent.

Qualifications \& Experience

• Project management, six sigma,
• Bachelor’s degree in Business, Engineering, IT, or related field;
• Master’s preferred.
• Certifications: PMP/PRINCE2/ Agile Scrum Master or similar certifications are an advantage.
• 7–10\+ years of project management experience, ideally in Insurance/Finance/Investment banking/Technology. Strong background in PMO governance and digital project management tools. Hands ‑on experience with Jira and collaboration with technology teams.
• Strong understanding of system implementation lifecycles and BT delivery processes. Solid analytical abilities with focus on metrics, KPIs, and efficiency tracking.
• Leadership \& Behavioral Skills : Strong stakeholder management and influential communication skills. Structured, organized, and detail‑ oriented. Ability to operate in a fast‑paced, matrixed, multinational environment. Proactive mindset with strong problem‑solving capabilities and collaborative approach and 'Can do' attitude.
• Multicultural/international corporate environment: previous experience will be a plus.

Industry:

• Insurance (preference TCI) and other financial institutions would be beneficial
• A clear understanding of B2B focused companies

Functional:

• Project and change management
• Process management and digitalisation
• Highly organized and detail-oriented.

Coface specific:

• Coface's portfolio of products
• Coface systems

IT:

• JIRA
• Microsoft Office Applications: Outlook, Word, Excel,
• Project and Program management tools

Additional Information

• Hybrid working model after the first month
• Great place to work: central and modern office
• Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Health care