Quality Assurance Manager

Quality Manager – Packaging Industry (Europe)

📍 Location: Flexible within Scotland (with intensive travel in the UK, EU \& Asia, approx. 60% of the time)

📈 Reports To: Technical Director EU

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About the Role

We are seeking a strategic and hands-on Quality Manager to drive quality excellence across our European packaging operations. In this high-impact role, you’ll lead quality initiatives, manage supplier standards, and support client-facing activities to ensure our products consistently exceed expectations. The ability to successfully manage stakeholders during the change process in establishing quality processes is key.

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Key Responsibilities

• Act as the regional quality expert for all EU business units and client projects.

• QA champion, educating all stakeholders and establishing QA processes within the organization.

• Represent the company in client audits and QA matters to build confidence and support sales.

• Build and scale a robust QA framework and team to support growth.

• Define and enforce quality standards for NPD and outsourced manufacturing (including China partners).

• Drive continuous improvement across processes and supplier quality.

• Oversee supplier auditing, performance monitoring, and compliance (FSC, ISO, BRC, SEDEX).

• Manage non-conformance reports (NCRs) and ensure issues are resolved effectively.

• Support sustainability, sourcing, and operational projects, including production relocation.

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What We’re Looking For

• 5\+ years of experience in QA/Quality Management (preferably in packaging or FMCG).

• Proven track record in managing global supply chains and client QA expectations.

• Skilled in QMS tools (e.g., FMEA, CAPA, 8D) and risk assessment.

• Certified Lead Auditor (ISO, BRC, FSC) and familiar with SEDEX 4-Pillar audits (preferably)

• Strong communication and cross-functional collaboration skills.

• Willing to travel up to 60% of the time across Europe and Asia.

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Why Join Us?

• Be part of a growing global packaging leader.

• Take ownership of the regional quality strategy.

• Collaborate with diverse and dynamic teams.

• Access to career growth and competitive compensation.