Regional Operations Manager

About the Client:

Our client is a

leading distributor of industrial process control solutions

, providing advanced equipment, services, and technical support to customers across the energy and industrial sectors. The company specializes in

, pressure protection solutions and valve services

, supporting critical operations that require high levels of reliability and safety.

About the Role:

This position plays a critical role in overseeing shop and field service activities, developing technicians, and ensuring the highest standards of

safety, quality, and customer satisfaction

within a fast-paced service environment.

This is a leadership role for someone who thrives in

operations management, continuous improvement, and hands-on technical oversight

within the pressure relief valve and valve repair industry.

Key Responsibilities

• Lead day-to-day operations

of the valve service department, including shop and field assignments, technician scheduling, and workflow management.

• Supervise and develop valve technicians

, providing mentoring, coaching, and performance management to support skill development and operational excellence.

• Ensure compliance with

industry codes and standards

, including American Society of Mechanical Engineers and National Board of Boiler and Pressure Vessel Inspectors requirements.

• Oversee repair documentation, technician reports, and service records to ensure accuracy and adherence to company procedures and regulatory requirements.
• Support the development and implementation of

repair processes, procedures, and training programs

for pressure relief valves and valve/actuator repair.

• Provide oversight on quoting and coordination with the service administration team to ensure efficient project execution and scheduling.
• Identify opportunities for

continuous improvement, operational efficiency, and capital investments

, with a focus on strong return on investment.

• Maintain a strong focus on

safety, quality, and customer service

while coordinating with internal teams and external customers.

Qualifications

• Experience in

industrial valve repair, pressure relief valves, or valve service operations

• Strong understanding of

ASME, NBIC, API, and PSM codes and standards

• Proven leadership experience supervising technicians or service teams
• Strong operational management, organizational, and communication skills
• Experience with

service scheduling, technician development, and quality oversight

• Ability to travel to customer sites as needed, including occasional overnight travel

What This Role Offers

• Leadership opportunity within a growing service organization
• Exposure to both

shop and field service operations

• Ability to drive

process improvements and operational growth

• Competitive compensation and advancement opportunities

This role is ideal for a

technical leader with strong valve service expertise

who wants to take ownership of operations, develop technicians, and help grow a high-performing service division.